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Joe Machens Ford

(1,136 reviews)
Visit Joe Machens Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 710-3134 (888) 710-3134
Used (888) 337-5756 (888) 337-5756
Service (877) 611-9948 (877) 611-9948

Inventory

See all 634 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2024.
Our dealership is rich in Columbia, Missouri history, establishing itself on May 5, 1969, it has seen Columbia grow and prosper into the thriving city it is today. Read more of our dealership history here. As the flagship store for all of our wonderful Joe Machens Dealerships, we set our standards high and our sales records and relationships prove it. Through the years our dealership has grown and now consists of four locations - Main Showroom (1911 W. Worley), Truck Center (600 Bernadette Dr.), Pre-Owned Supercenter (900 Bernadette Dr.) and Machens Vandiver (416 Vandiver Dr).
Stop by today and become a member of the Joe Machens Ford Lincoln family.

Service center

Phone number (877) 611-9948

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Bobby Hodge headshot
Bobby Hodge
Finance Director
(8 reviews)
Cameron Neal headshot
Cameron Neal
Internet Sales Representative
(42 reviews)
Mack McKinney headshot
Mack McKinney
Main Showroom Sales Representative
(122 reviews)
Ryan Longenecker headshot
Ryan Longenecker
Sales Representative
(34 reviews)
Mike Butler headshot
Mike Butler
Supercenter Sales Representative
(24 reviews)
Brian Hardaway headshot
Brian Hardaway
Internet Sales & Leasing Representative
(23 reviews)
Russell Hoskins headshot
Russell Hoskins
Main Showroom Sales Representative
(21 reviews)
Jonathan Altamirano headshot
Jonathan Altamirano
Sales Manager
(19 reviews)
Stephen Nagel headshot
Stephen Nagel
General Manager
(19 reviews)
Jason Lane headshot
Jason Lane
Machens Vandiver Sales Representative
(17 reviews)
Gerry Smith headshot
Gerry Smith
Main Showroom Sales Representative
(12 reviews)
Kerry Thomas headshot
Kerry Thomas
Sales Manager Vandiver
(12 reviews)
Dan Berry headshot
Dan Berry
Sales Consultant Vandiver
(8 reviews)
Dean Sidener headshot
Dean Sidener
Sales Consultant
(5 reviews)
Joe Burks headshot
Joe Burks
Main Showroom Sales Representative
(4 reviews)
Barry Garrett headshot
Barry Garrett
Commercial Accounts Manager
(4 reviews)
Mike Mazzocco headshot
Mike Mazzocco
Main Showroom Sales Representative
(3 reviews)
Kerwin Wright headshot
Kerwin Wright
Sales Consultant
(3 reviews)
Damon Bartz headshot
Damon Bartz
Sales Manager
(2 reviews)
Brent Benn headshot
Brent Benn
Sales Consultant
(2 reviews)
Jimmy Brakefield headshot
Jimmy Brakefield
Sales Consultant
(2 reviews)
Austin Doyle headshot
Austin Doyle
Sales Consultant
(2 reviews)
Brandon Jones headshot
Brandon Jones
Sales Consultant
(2 reviews)
Ruslan Kambarov headshot
Ruslan Kambarov
Sales Consultant
(1 review)
Jordan Rucker headshot
Jordan Rucker
Sales Consultant
(1 review)
Braden Schlueter headshot
Braden Schlueter
Fleet Manager
(1 review)
Tony Speiser headshot
Tony Speiser
Sales Consultant
(1 review)
Armin Basalic headshot
Armin Basalic
Sales Consultant
Nathan Browning headshot
Nathan Browning
Sales Consultant
Hayden Cook headshot
Hayden Cook
Sales Consultant
Preston Espinosa headshot
Preston Espinosa
Sales
Leslie Garcia headshot
Leslie Garcia
Sales Consultant
Ayden Lopez headshot
Ayden Lopez
Sales Consultant
Shane Olson headshot
Shane Olson
Sales Manager

Reviews

(1,136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Ford from DealerRater.

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Duron was patient and kind and helped figure out

Duron was patient and kind and helped figure out financial package that we didn't understand. Jordan set up our cell phones in the vehicle. We realize we have to use the technology to really understand it but I am very intimidated by it all and alarmed that so much learning is done on the screen. Both Duron and Jordon were very friendly and receptive to letting us call with questions. My husband and I both realize we should probably have had one of our children help us make such a big purchase.

Duron was patient and kind and helped figure out

Duron was patient and kind and helped figure out financial package that we didn't understand. Jordan set up our cell phones in the vehicle. We realize we have to use the technology to really understand it but I am very intimidated by it all and alarmed that so much learning is done on the screen. Both Duron and Jordon were very friendly and receptive to letting us call with questions. My husband and I both realize we should probably have had one of our children help us make such a big purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The entire staff starting my salesman, Jason Lane, did an

The entire staff starting my salesman, Jason Lane, did an outstanding job. I absolutely love my car so far. The staff was very considerate.

The entire staff starting my salesman, Jason Lane, did an

The entire staff starting my salesman, Jason Lane, did an outstanding job. I absolutely love my car so far. The staff was very considerate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Marc was so extremely helpful in helping us wade through

Marc was so extremely helpful in helping us wade through the paperwork. He was very polite and respectful and was a true gentleman.

Marc was so extremely helpful in helping us wade through

Marc was so extremely helpful in helping us wade through the paperwork. He was very polite and respectful and was a true gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Easy to work with, quick process, great communication.

Easy to work with, quick process, great communication. The salesman wasn’t pushy but very informative. My second vehicle I have bought from them.

Easy to work with, quick process, great communication.

Easy to work with, quick process, great communication. The salesman wasn’t pushy but very informative. My second vehicle I have bought from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Excellent service.

Excellent service. Staff was friendly and very knowledgeable. Service was top notch from the very beginning. I wouldn’t shop anywhere else.

Excellent service.

Excellent service. Staff was friendly and very knowledgeable. Service was top notch from the very beginning. I wouldn’t shop anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I feel 6 hours was too long to drive two cars then pay

I feel 6 hours was too long to drive two cars then pay cash for one, but a good experience over all. The service dept. didn't do what they were supposed to though.

I feel 6 hours was too long to drive two cars then pay

I feel 6 hours was too long to drive two cars then pay cash for one, but a good experience over all. The service dept. didn't do what they were supposed to though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Top notch customer service purchasing a new vehicle.

Top notch customer service purchasing a new vehicle. I was in/out in less than 2 hours. . I highly recommend shopping here.

Top notch customer service purchasing a new vehicle.

Top notch customer service purchasing a new vehicle. I was in/out in less than 2 hours. . I highly recommend shopping here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Brandon Jones was awesome.

Brandon Jones was awesome. He made the car buying experience pleasant and not stressful at all! Thanks for making my car dreams come true Brandon!

Brandon Jones was awesome.

Brandon Jones was awesome. He made the car buying experience pleasant and not stressful at all! Thanks for making my car dreams come true Brandon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Had an amazing car buying experience.

Had an amazing car buying experience. Was very fair on our trade in. We walked away knowing we would definitely be back for our next purchase.

Had an amazing car buying experience.

Had an amazing car buying experience. Was very fair on our trade in. We walked away knowing we would definitely be back for our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Carson was such an amazing help in getting me in a

Carson was such an amazing help in getting me in a vehicle I wanted and what I could afford. I was in and out in less than an hour! I highly recommend and have been a loyal customer for 20 years.

Carson was such an amazing help in getting me in a

Carson was such an amazing help in getting me in a vehicle I wanted and what I could afford. I was in and out in less than an hour! I highly recommend and have been a loyal customer for 20 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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