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Joe Machens Ford

(1,136 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 710-3134 (888) 710-3134
Used (888) 337-5756 (888) 337-5756
Service (877) 611-9948 (877) 611-9948

Reviews

(1,136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Ford from DealerRater.

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Friendly, respectful, helpful , provide transportation as

Friendly, respectful, helpful , provide transportation as needed while repairs and checks are being accomplished. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great expierence!

Great expierence! Cameron does all the hard work to make it such an smooth expirence!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We bought our newest truck from Jonathan Bott and the

We bought our newest truck from Jonathan Bott and the entire experience was fabulous! He took what we needed, researched it, found it and has us in and out in under 30 minutes once the choice was made. This is our 6th vehicle from Machens and if you can’t get Jonathan - find Ryan Longnecker - great people and a great dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Austin was very respectful and professional!

Austin was very respectful and professional! Did his due diligence in helping us find the right vehicle for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a good experience at Joe Machens.

Had a good experience at Joe Machens. Cameron the salesman was great to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to do business with!

Great place to do business with! Cameron and Bobby helped me get the vehicle I had been looking for. It was a smooth, stress free transaction and I highly recommended them. They even delivered the vehicle to me even though I was 3 hours away for no extra charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This was an amazing experience!

This was an amazing experience! Jimmy Brakefield was the best salesman and gave me everything I ask for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great selection, great personnel would recommend it to

Great selection, great personnel would recommend it to anyone no high-pressure sales told him what I wanted and got it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

What a wonderful, nice finance man.

What a wonderful, nice finance man. So glad I got him to help me with his knowledge and understanding. Made it all seem like a breeze. I will be back one day. He is suppose to have 5 stars also, didn't show up!!! Sorry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience would recommend to all my friends and

Great experience would recommend to all my friends and family friendly people to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.