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Bill Kolb Jr. Subaru

(315 reviews)
2017 state dealer award
View 13 awards
2017 state dealer award 2016 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Kolb Jr. Subaru from DealerRater.

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Great purchase

Our experience at this dealership was amazing we have been to so many other dealerships and felt rushed into purchasing a new vehicle here we were felt like we personally had a relationship with the salesman Holman was very great to us and accommodating what we needed explained every detail of every move towards the purchase of our new vehicle very happy do not regret anything go see Holman he's very knowledgeable and will make you feel at home Holman is the man if he can't do it no one can !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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TOP NOTCH DEALERSHIP

If your next car is a Subaru, then Bill Kolb Jr. Subaru in Rockland County is your GO TO Dealership! These folks make the process of purchasing a new car hassle free! The Facility and Staff rank Superior, with courteous and knowledgeable service that made the entire experience fun and enjoyable! A special Thank You to Sonny & Rick for taking care of us like old friends and for providing the kind of high quality service that all businesses should be held to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase of a used Subaru

Stuart Lesser is the best! No pressure and great help! This is our second Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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EASY TO BUY CROSSTREK

ROSS WAS EASY TO WORK WITH. ROBERT HELPED WITH THE DELIVERY AND ALL WENT SMOOTHLY. THIS WAS MY SECOND CAR FROM BILL KOLB SUBARU.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great salesman

Had a great experience with Stuart. I had done some Research and has an idea of what I wanted - he walked me through the process and was very receptive and responsive. Would recommend him to friends and family. Don was also a great help finishing the process

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car Buying Experience

I had a great experience buying my 2017 Subaru Outback at Bill Kolb Subaru. My salesperson Gerald was able to answer all of my questions and explained all of the features of my new car when I picked it up. My car arrived a week after I ordered it which was a pleasant surprise. The sales floor at Bill Kolb Jr. is bursting as it is a very busy dealership. They are currently working on expanding the building and moving the service department down the road. This will definitely make the sales floor less congested. Overall, I had a very pleasant experience and would recommend Bill Kolb Jr. Subaru. Ask for Gerald!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding experience in purchase of Outback

Sam Texler of Bill Kolb Subaru was an exception sales consultant and accommodating in showing, test-driving several vehicles. Also patiently instructed me on the many technical aspects of options available on the Outback. There was nothing that he did not cover or prepare efficiently during the entire buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience Purchasing our Outback

We recently purchased our Outback from Bill Kolb Jr. Subaru. Our salesman, Sam Texler, was outstanding. He explained the different options available and helped us choose the right vehicle for our needs. We would recommend both the dealership and Sam to anyone interested in buying a Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stress free purchase of my 2017 Subaru Crosstrek

I am an artist who needs to bring 20 or more paintings to exhibits. I brought a 32x40 painting in to see if it would fit into the Crosstrek, and was accommodated gladly. I brought my husband and we took a road test and were thrilled. The purchase was easy and stress free. Ross showed us all the features and how to use them before we drove away. This was my third Subaru and I always serviced them at Bill Kolb. Their service is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bill Kolb Subaru best car buying experience

It was such a wonderful stress free and enjoyable car buying experience. My salesperson was Gerald Ford and he made it such an easy hassle free time. I was able to test drive the outback and the forester back to back without a wait and all I had to do was decide between the two cars. It was such a seamless experience and I would recommend this dealership to everyone I know. It was a no pressure day and it was such a different experience from the rest of my car buying experiences in the past. I would definitely go back there for my next car! Thanks Bill Kolb Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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