Skip to main content

Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

Want to share your experience with this dealership?

Write a review

As a general rule I avoid car salesman like the plague,...

As a general rule I avoid car salesman like the plague, but Mike was great. Thanks Mike! I do not have 25 words for you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rick Pipes is a wonderful guy to work with.Friendly,...

Rick Pipes is a wonderful guy to work with. Friendly, Caring, Helpful, and Explains things to you. The finance man did a great job finding us a way to purchase a vehicle. The man who wrote up the contract was very pleasant, and explained things to us. Great job to all !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I got a used car was well in my contact melted wires and...

I got a used car was well in my contact melted wires and numerous of other damage neglected to inform me on and refused to fix the car dealer made up lies when I came back to let him know and made a scene in front of people as I recorded him took it to a mechanic found out the car was severely damaged in wiring and Cadillac converter

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was disappointed that the vehicle had not been recently...

Was disappointed that the vehicle had not been recently serviced and oil plug was ready to fall out. Also not offered any gas. Was disappointed

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The car buying experience was made easy and enjoyable. I...

The car buying experience was made easy and enjoyable. I would highly recommend Rick Pipes he was knowledgeable and actually a great guy I would definitely buy from him again .... Thank you Rick and Mathews Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience at Mathew Ford, they were very...

We had a great experience at Mathew Ford, they were very helpful in getting us in a new car and taking care of any issues or concerns we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Josh was very personable and helpful with my experience....

Josh was very personable and helpful with my experience. We asked to look at a newer used Ford Focus and he was honest with me and my son that it had a few issues but he had one a couple years older that had no issues and he was very honest which made it that much better for us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great staff! Friendly, They won’t pressure you into...

Great staff! Friendly, They won’t pressure you into buying anything. They got me what I wanted at a good price! Would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience at Mathews after years of having...

I had a great experience at Mathews after years of having bad experiences at other dealerships. I will definitely be back in the future to buy another truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Communication is lacking between departments was told our...

Communication is lacking between departments was told our part was on dropped off the truck for repair to find out part never came in. Disappointing

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.