Reviews
Write a reviewAs a general rule I avoid car salesman like the plague,...
As a general rule I avoid car salesman like the plague, but Mike was great. Thanks Mike! I do not have 25 words for you
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Rick Pipes is a wonderful guy to work with.Friendly,...
Rick Pipes is a wonderful guy to work with. Friendly, Caring, Helpful, and Explains things to you. The finance man did a great job finding us a way to purchase a vehicle. The man who wrote up the contract was very pleasant, and explained things to us. Great job to all !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I got a used car was well in my contact melted wires and...
I got a used car was well in my contact melted wires and numerous of other damage neglected to inform me on and refused to fix the car dealer made up lies when I came back to let him know and made a scene in front of people as I recorded him took it to a mechanic found out the car was severely damaged in wiring and Cadillac converter
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Was disappointed that the vehicle had not been recently...
Was disappointed that the vehicle had not been recently serviced and oil plug was ready to fall out. Also not offered any gas. Was disappointed
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
The car buying experience was made easy and enjoyable. I...
The car buying experience was made easy and enjoyable. I would highly recommend Rick Pipes he was knowledgeable and actually a great guy I would definitely buy from him again .... Thank you Rick and Mathews Ford
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience at Mathew Ford, they were very...
We had a great experience at Mathew Ford, they were very helpful in getting us in a new car and taking care of any issues or concerns we had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Josh was very personable and helpful with my experience....
Josh was very personable and helpful with my experience. We asked to look at a newer used Ford Focus and he was honest with me and my son that it had a few issues but he had one a couple years older that had no issues and he was very honest which made it that much better for us
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great staff! Friendly, They won’t pressure you into...
Great staff! Friendly, They won’t pressure you into buying anything. They got me what I wanted at a good price! Would highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience at Mathews after years of having...
I had a great experience at Mathews after years of having bad experiences at other dealerships. I will definitely be back in the future to buy another truck!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Communication is lacking between departments was told our...
Communication is lacking between departments was told our part was on dropped off the truck for repair to find out part never came in. Disappointing
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair