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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Easy yes knowledgeable, I am a 25 year customer of walker...

Easy yes knowledgeable, I am a 25 year customer of walker & batat and Mathews , I have had all repairs on my 04 FX4 short bed regular cab completed there so service is awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice clean friendly people happy to help get you in a new...

Nice clean friendly people happy to help get you in a new car answer's all questions to the best they can its great place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales people and the rest of the staff are very...

The sales people and the rest of the staff are very pleasant and helpful.They make your experience in getting a vehicle very pleasant.and Mathews makes it easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mathews is helpful and professional when making a deal....

Mathews is helpful and professional when making a deal. They want to make you happy with your purchase. We always love working with Mike on a deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Eager and easy to work with. I Leased new and purchased...

Eager and easy to work with. I Leased new and purchased at end of term. No high pressure. Justin Gibson and team do a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very helpful eventhough we got there 1 1/2...

Everyone was very helpful eventhough we got there 1 1/2 hours before closing. We got our car quickly within two days. They didn't try to pressure us into anything we didn't want.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The guy that sold me the car was fine but the finance guy...

The guy that sold me the car was fine but the finance guy was an xxxxxx! When he found out I didn't want the gap insurance bc my insurance covers it, his whole mood changed. He became a complete dick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Always have taken care of me and my family whether it be...

Always have taken care of me and my family whether it be sales or service or just plain advice. We have purchased several vehicles over the years.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They listened to my specifications in a vehicle and then...

They listened to my specifications in a vehicle and then found the options that met my needs. Then they worked with me to put together the financing that i wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I always feel like part of the Ford family—a truly valued...

I always feel like part of the Ford family—a truly valued customer. I have no interest in shopping anywhere else, and I recommend Mathews to anyone who is car shopping!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.