Coughlin Ford of Heath

Bought a new Ford Flex from Mathews Ford in Newark/Heath OH. We'll worth the drive from Columbus.

Had another vehicle repaired at Mathews and the body shop experience was exemplary. So when it came time to purchase Mathews was my first choice. I had used the internet to research and search inventory and bought from Joanie Kidd. The experience was good and so far so good on the new vehicle. I would certainly recommend Mathews to others.

I bought from Dave Henry, and started with an email. Dave actually met at the door, and had done his homework with my trade. There was no pressure, although there was a "What do we need to do to earn your business?", which I respected. A couple counteroffers, and we were done. Great trade in allowance compared to other dealers. Very prompt service, and response to emails. There is a reason I was referred by a bud that has bought his last 6 vehicles there.

Bought a 2012 Mustang convertible in August 2013, dealt with Tyler Allen. Later when I tried to have warranty work done at 34000 miles at dealership in my hometown, I was told the car had been in an accident and warranty would not cover it. Mr. Allen said they were not responsible, that I should have looked up the vehicle's history before buying it from him. He said he sells too many cars to bother looking up the histories himself. I thought that was why I decided to buy from a dealer instead of a private owner - reputable dealers stand behind their cars. Basically their attitude is if you are stupid enough to trust us it's your fault.

Excellent service - now shopping again as I totaled the car I purchased from Matthews. I will definitely check them out again and refer them to friends and family.

Purchased a used Explorer from Justin and was very satisfied with the salesman and dealer on the whole. Very nice people to work with would recommend this dealership to anyone. Traveled from Bucyrus after I found this vehicle on the internet and was well represented there in the ad.

i bought a 2004 mercury mountaineer,i regret buying it now,it's becoming a money pit.I have only put 7000 miles on it and looking at least $3000 worth the work to be done.I'll never go back there again

My husband and I recently bought a 2014 Fusion from Tammy at Mathews. Best car buying experience I've had thus far. Tammy was attentive, professional, patient and pleasant to deal with. We pretty muched bought the car via email and phone calls but Tammy put in an extra effort to ensure we got the best deal. She never pressured us and was extremely flexible and patient throughout the whole process. She was understanding and respectful of our busy schedule. When we arrived at the dealership to pick up the car my whole family was treated well, she even let our boys sit in a Mustang which for them,was the highlight of the whole experience! I would definitely recommend her and will return to her for any future purchases. Thanks again for everything!!

We contacted Mathews Ford about a car my daughter wanted to look at. I was emailed back quickly. My husband and daughter went to look at the car. They gave her a great deal, stayed past close and swnt her home with the car. We will defiantly do business here again even though they are 45 mins away. THANK YOU for making this car buying easy for my daughter. The Gilkeys

dealer was more interested in 250.00 doc fee than selling a vehicle. I offered cash for a bottom line number a few days later he dropped his asking price 1000.00 but did not reduce his bottom line Best I can figure he was short his doc fee and refused to take less for vehicle to cover that amount.