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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Kyle helped 2 years ago get my dream truck and was very...

Kyle helped 2 years ago get my dream truck and was very patient with me this time letting me test drive a few cars to find a nice replacement for it. If I had the money right now I would love to give you more business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My car buying experience with Mathews was great. They...

My car buying experience with Mathews was great. They were knowledgeable about the vehicle and the financial department was quick. I highly recommend Mathews Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

So helpful & professional. I can’t recommend them enough!...

So helpful & professional. I can’t recommend them enough! Amazing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good service, very right to the point service after the...

Good service, very right to the point service after the sale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was are second buy from Mathew Ford Newark they are...

This was are second buy from Mathew Ford Newark they are so nice and know how to get you the right price range for you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

very nice people very friendly nice service. Will buy my...

very nice people very friendly nice service. Will buy my next car there. Very happy with Erica, great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Been a Mathews Ford guy for 25 years! Between my...

Been a Mathews Ford guy for 25 years! Between my salesman Mike and the entire Quick-Lane staff…. “I’m home!”

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ericka was very helpful in finding me a truck that would...

Ericka was very helpful in finding me a truck that would suit my needs. Bob was very instrumental in getting me good financing and helping me through the extended warranty process.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My wife and I have purchased six vehicles from Mike...

My wife and I have purchased six vehicles from Mike Estep. He is always fun to work with and makes the experience worth the time of going to Mathews Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The only problem I had was I bought a trade in and they...

The only problem I had was I bought a trade in and they never inspected the vehicle. All they did was detail. When I realized I didn’t get a car fax to check service records they didn’t provide one but did change my oil and top off fluids. Also wheel bearings in rear end are going bad. My thing is don’t sell a vehicle that hasn’t even been inspected it was traded in 2 days prior but still should have been first thing they did before detail. It’s my lack of experience In not getting car fax and making sure it had been serviced prior to buying. Good customer service though good people.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.