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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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I have been dealing with Mathews Ford in Newark for over...

I have been dealing with Mathews Ford in Newark for over 20 years. Mike Estep had always been my salesman and has always taken excellent care of me always meeting my needs when it came time to get a new car. Very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best dealership experience I’ve ever had. Highly...

Best dealership experience I’ve ever had. Highly recommend Mathews Ford. ——_______———————————_ - - - a a a a a. A a a a. A a. A

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales, service and body shop staff are always polite,...

Sales, service and body shop staff are always polite, courteous and willing to assist in any way they can. Appreciate the follow-up from all of the areas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly salesmen and had the truck I wanted ordered and...

Friendly salesmen and had the truck I wanted ordered and there with in a week super happy with my experience. Thanks Justin for all the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service both on the sales floor and in the...

Great customer service both on the sales floor and in the service department. My sales person Stephen was so wonderful and patience with my 85 year old father.He took care of everything I needed before and after I purchased my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ericka was amazing! And of course Larry worked his magic...

Ericka was amazing! And of course Larry worked his magic once again for me to be able to get my truck. I've bought 5 vehicles from there now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a axle replaced in May. In August my transmission...

I had a axle replaced in May. In August my transmission started slipping when shifting. Transmission shop said fluid was low because axle seal was leaking.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have bought our last three vehicles from here. The...

We have bought our last three vehicles from here. The service is amazing! We will continue to use this place! We love this place! 10 out of 10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The service was great but it would be alot better if...

The service was great but it would be alot better if everyone new exactly what is wrong with used cars they are selling the car has good miles and everything but was told O2 Sensor was out but it's the heating cooing sensor and was told my ac just needed recharged spent over 100 dollars to recharge it and it still doesn't work just blows hot air , had a head light out and a turn signal and break light out wasn't too happy to find out all this or I wouldn't have bought the car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is the 5th or 6th time my family has purchased...

This is the 5th or 6th time my family has purchased vehicles from Mathews. They've always been very professional and accommodating. The after sales service has also been high quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.