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AutoNation USA Charlotte

(251 reviews)
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
(888) 346-3082 (888) 346-3082

Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Charlotte from DealerRater.

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Hannah is an outstanding car salesperson who goes above

Hannah is an outstanding car salesperson who goes above and beyond to make the buying experience smooth and enjoyable. She is incredibly knowledgeable about the vehicles she sells and takes the time to understand her customers’ needs, ensuring they find the perfect car. Not only is she professional, but she is also genuinely kind and patient, making the entire process stress-free. Her friendly attitude and willingness to answer every question with a smile make her stand out. If you’re looking for a great deal and a pleasant experience, Hannah is the one to see!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Great experience selling my truck here.

Great experience selling my truck here. Jamel & Cam made it easy for me and gave me an amazing deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Jamel and Cam were great and made my transaction smooth

Jamel and Cam were great and made my transaction smooth and simple. 10/10 would recommend selling your vehicle to them to get the best value!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Grant! Don't hesitate to call us if you ever need anything. Be safe on the road!

No follow up Then find out selling car 5 6 yr old dot

No follow up Then find out selling car 5 6 yr old dot dated illegal tires..not good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (980) 800-9099 to discuss what we can do to help.

I had a great buying experience from Auto Nation USA

I had a great buying experience from Auto Nation USA Charlotte. Jack & Grant worked as a great team to ensure there was trust, transparency, and ease. Excellence and integrity are two qualities that matter to me and these two modeled that throughout the process start to finish. I got a beautiful Corvette in excellent condition with very low miles and at a very fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michelle, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great experience with the buying team at AutoNation

Great experience with the buying team at AutoNation Charlotte! I got a great price for my car and they were as friendly as can be!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

I had a fantastic experience here with Hannah Mahon.

I had a fantastic experience here with Hannah Mahon. She is courteous, professional, and very knowledgeable. I will definitely be back in the future ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Michael was an exceptional worker very professional and

Michael was an exceptional worker very professional and an great worker look forward to doing more business with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Charlotte. Drive safe, and we'll see you on the road.

Good experience at AutoNation Charlotte.

Good experience at AutoNation Charlotte. They stayed late to help me get my deal done. Explained the entire process throughout from sales to financing. Give them a try.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

My experience was incredible!

My experience was incredible! From the 1st point of contact, AutoNation Charlotte was welcoming and friendly. My purchase was straight forward and pain free!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!