Reviews
I forgot to Thank Jaymar as well!
I forgot to Thank Jaymar as well! For getting me the warranty! I really appreciate that 🙏🏽🙏🏽
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Recently purchased a vehicle from the Charlotte location
Recently purchased a vehicle from the Charlotte location The salesman I dealt wit Craig Mccargo was very friendly, helpful, knowledgeable and considerate in the process of buying this car
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ken, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Not often do I leave reviews, but this was the absolute
Not often do I leave reviews, but this was the absolute best car buying experience I have had. I called and spoke to Larry abt my new car on a Tuesday and set an appointment for Thursday morning at 9am. I got there a few minutes late but that slowed nothing down! Hannah took over and got me into my new 850i immediately and we were test driving before 9:30. Then I spoke to Grant, the sales manager, about my car and what I needed to see for my car. They were more than fair in the speedy negotiation and finance was a breeze. Not pushy abt options I didn’t really want, just straight up abt everything. I was out of there before noon. Highly recommend Autonation and will definitely shop with them again in the future! Thank you again to all involved.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Go see Dominic.
Go see Dominic. He made everything seem very easy. We felt at ease while making our decision it was a breathe of fresh air instead of feeling forced into something.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Malik, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!
Dominic was awesome I appreciate all the help.
Dominic was awesome I appreciate all the help. This was the best experience ever. Thank you guys
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Karl, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.
Mr Reuben and Grant Very nice person and talking me car
Mr Reuben and Grant Very nice person and talking me car including the price . Thank your
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Tom, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
After waiting 3 days for the car to be released out of
After waiting 3 days for the car to be released out of the garage for a test drive and completing the credit application. They did not even to bother to tell me the car sold - do not rely on communication
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (980) 800-9099 to speak to our manager directly.
Bought the car I didn’t know I wanted.
Bought the car I didn’t know I wanted. Thank you Dom Jay and Travis for all the help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Will, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
I wanted to take a moment to thank Dominic for his
I wanted to take a moment to thank Dominic for his exceptional customer service. He took the time to show me around and test drive a car I had interest in several time with no pressure before any decisions were made. His no pressure sales approach really made a difference for me. Highly recommend him and this team based on my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, thanks so much for the warm recommendation of the team here at AutoNation USA Charlotte. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!
My engine went out on my 2016 Ford Escape and I've spent
My engine went out on my 2016 Ford Escape and I've spent the last couple of months trying to figure out what to do next. I had settled on a newer Kia Soul model for features, gas mileage, and cost. After dealing with some predatory dealerships near me, I was burnt out. Dealerships raising the final costs the day of when I came with a cashier check for the amount they gave me. My Mom told me to look into Dealerships near her in Virginia and I accidentally set the distance further than planned. That's how I stumbled upon AutoNation USA in Charlotte NC. I was already interested in the car by then and decided to at least reach out. Dominic Compagnino was the salesperson I ended up working with. He promptly got numbers over to me and gave his word they'd hold it and keep it at what we agreed. My flight out to them was canceled while I was in NYC for the layover. Taking a last minute bus to get there at our time agreed upon, I still found myself on the wrong side of Charlotte. Dominic got in my soon to be car and picked me up. The entire process was a simple as can be. They treat their customers with respect and keep the sales pitches to a minimum, not trying to keep up selling you on things. I am thankful for them and to be in a running vehicle again. My only qualm was not getting a coffee mug, Keychain, or something! Let your customers give you free advertisement! If you're in the market for a car and want to avoid the headaches that come along with most dealers, give AutoNation a chance to prove they deserve your time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.