Reviews
Very patient and helped explain the nuances between the
Very patient and helped explain the nuances between the different models to help me make the best car choice for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you for the great review! We’re glad to hear that Ash and Vinh were patient and took the time to explain the nuances between different BMW models, helping you make the best choice. We truly appreciate your trust and welcome you to the eCarOne family!
I love my new BMW!
I love my new BMW!!! Ken made the process so easy—from the test drive to the final signature! He had the car ready when I got there for the test drive. He answered questions about the car and many features. He also made sure the car was super clean before I drove away. A car is a large purchase and I know I made the right decision - thank you, Ken, for your help and for the follow-up to be sure I was satisfied with my purchase. Kara
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kara! We’re thrilled to hear that Ken and Ash made your car-buying process easy and enjoyable, from test drive to final signature. Ken’s attention to detail and follow-up truly reflect the eCarOne commitment to customer satisfaction. We’re glad you’re happy with your purchase and welcome you to the eCarOne family!
Ahmad & Ash were great individuals at taking care of my
Ahmad & Ash were great individuals at taking care of my needs. They were patient & very communicative with any questions & concerns i had in mind. Definitely recommend them & the staff over at eCarOne in Plano.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Israel! We’re glad Ahmad and Ash took great care of your Tesla purchase with patience and clear communication. Your recommendation means a lot to us, and we’re happy to have you as part of the eCarOne family!
I recently purchased a used BMW X5 from eCarOne.
I recently purchased a used BMW X5 from eCarOne. Adam was great. He set up a test drive and explained all the necessary details. I had come in pre-approved for a loan, but eCarOne found a better deal with a lower interest rate, which was much appreciated. Overall, I am very happy with my purchase and the experience - I'd highly recommend you check them out if you are looking for a premium car with a premium dealer experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mark! We’re thrilled to hear that Adam, Kim, and Vinh provided a premium experience throughout your BMW X5 purchase. It’s great that we could help secure a better financing deal to make your purchase even better. We truly appreciate your recommendation and welcome you to the eCarOne family!
Love my new whip!
Love my new whip! Paul was a true pro and did his job well 😎 working with someone out of state was new for me and I was a little nervous. Paul never showed his loss of patience with me and the car was better than I ever could have expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We’re thrilled to hear that Paul made your out-of-state Audi purchase smooth and enjoyable. It’s great to know the car exceeded your expectations and that Paul’s professionalism stood out. Welcome to the eCarOne family—enjoy your new whip!
Ken was great!
Ken was great! Already knew what we wanted and had everything ready for when got there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Terese! We’re glad to hear Ken had everything ready and made your experience smooth and hassle-free. We appreciate your kind words and welcome you to the eCarOne family!
I had a great experience purchasing my Tesla from this
I had a great experience purchasing my Tesla from this dealership. Tanner Nguyen did a fantastic job helping me through the process. The entire team was professional and efficient, making everything smooth and enjoyable. It’s a busy dealership, and there’s a reason for that! Definitely recommend them if you’re in the market for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We’re thrilled Tanner, Adam, Rosa, and Michael provided a smooth and professional experience during your Tesla purchase. It means a lot to hear you’d recommend eCarOne, and we’re proud to have earned your trust. Welcome to the eCarOne family!
Tanner was great to work with.
Tanner was great to work with. He explained everything to us and was very transparent. No pressure either.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to buy and trade cars.
Great place to buy and trade cars. Elias and Robert are the best. This is my 4th vehicle. Good people to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Seamless transaction.
Seamless transaction. Johnny and his team did a fantastic job of keeping me in the loop during the entire transaction. Love my X5 M50i. Will definitely buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car