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eCarOne Austin Delivery Center

(2,760 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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Great sales experience with EcarOne, quick transaction

Great sales experience with EcarOne, quick transaction and very friendly staff and huge selection of vehicles.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad Trevor, Vinh, and the entire eCarOne team provided a quick, friendly, and enjoyable experience. It’s wonderful to hear you appreciated our large selection of Mercedes vehicles. Welcome to the eCarOne family!

Highly recommend .

Highly recommend . This is a second car we have bought from Vinh. Quick easy and stress free.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Tina! We’re honored that you chose Vinh and eCarOne for your second Tesla purchase. It’s great to hear the process was quick, easy, and stress-free once again. We truly appreciate your recommendation and welcome you to the eCarOne family!

I'm trilled with my experience, working with Adam, the

I'm trilled with my experience, working with Adam, the eCarOne operation, and my car. The best experience I've ever had buying a car, especially a used car. You are treated first class start to finish. No walk of shame from the showroom to the used car area. No car dealer tactics. I will definitely recommend eCarOne to my friends and family, and I'll look to return for future car purchases.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Rob! We’re thrilled to hear that Adam and the entire eCarOne team provided a first-class experience for your Tesla purchase. We pride ourselves on transparency and respect throughout the process, and it’s great to know you felt that every step of the way. We truly appreciate your recommendation and look forward to serving you and your friends and family again. Welcome to the eCarOne family!

This was the best experience ever I have bought many cars

This was the best experience ever I have bought many cars in the past. Paul was my sales guy. He was so nice and made the process easy.. ash was the finance guy. He was amazing very outgoing. He was full of energy. It made me so excited to sign the paperwork and get my new car keys. You will not regret getting a car from this place. Amazing amazing amazing great experience asked for Paul and Ash to help you with your process and you will not regret it.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Edith! We’re thrilled to hear that Paul and Ash made your Genesis purchase an amazing and exciting experience. Their energy and dedication truly make a difference, and it means a lot that you’d recommend them so highly. Enjoy your new car, and welcome to the eCarOne family!

Excellent service.

Excellent service. Amani was a pleasure to work with, easy to reach for questions and to schedule test drives. Highly recommend,

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Brad! We’re thrilled to hear that Amani provided excellent service and made scheduling test drives and answering your questions easy. Your recommendation means a lot to us. Welcome to the eCarOne family!

Love my car!

Love my car! Ken made the whole process easy. I would recommend eCarOne to everyone.

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  • Overall experience 5.0
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Dealer response

Thank you, Kara! We’re so glad Ken made your BMW purchase easy and enjoyable. Your recommendation means a lot to us. Welcome to the eCarOne family, and enjoy your new car!

I never dreamed buying a car would be so stress free!

I never dreamed buying a car would be so stress free! Your description of the SUV and photos were spot on! I'm over the moon with my "Pearl"!!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Tarrie! We’re thrilled to hear that Jared made your 4Runner purchase stress-free and that the photos and description matched perfectly. We love that you’re “over the moon” with your Pearl! Welcome to the eCarOne family!

My first purchase of a vehicle out of state, nice smooth

My first purchase of a vehicle out of state, nice smooth transaction. Vehicle as described and enjoyed dealing with Jared.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Jez! We’re thrilled to hear that your first out-of-state vehicle purchase was smooth and enjoyable, and that Jared made the process easy. We’re glad the special edition Audi met your expectations. Welcome to the eCarOne family!

It has a posh upscale atmosphere that seems very classy

It has a posh upscale atmosphere that seems very classy and enticing. Another amazing feature of E-Car-1 is their policy on letting you test drive on your own.

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  • Overall experience 5.0
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Dealer response

Thank you, Paul! We’re glad you enjoyed the upscale atmosphere at eCarOne and appreciated our no-pressure policy of letting customers test drive on their own. We’re thrilled to hear you had another amazing experience with us. Welcome to the eCarOne family!

I love my car.

I love my car. I wish that he would’ve washed it & also provided the goodies that the manager gave me considering he had more than enough time. If my dad wouldn’t have told them to wash my car, I wouldn’t have gotten my bmw keychain or other accessories that the men in the front offered. He was so quick to send me on my way. Other than that it was fine. Just wish he would’ve done more .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Rikaya! We’re delighted to hear that you love your BMW and appreciate the great service from Paul, Ash, Taz, and TL. We apologize for the oversight regarding the car wash and accessories — your feedback helps us improve our attention to detail. We’re glad your dad spoke up, and we’ll make sure to do better moving forward. Thanks for choosing eCarOne, and welcome to the eCarOne family!