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Findlay Lexus of Spokane

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (558 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2018 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (509) 629-6071 (509) 629-6071
Used (509) 629-6056 (509) 629-6056
Service (509) 524-8126 (509) 524-8126

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Lexus of Spokane from DealerRater.

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BIGGEST WASTE OF MY WEEK AND SCAM BEWARE THIS COMPANY IS...

BIGGEST WASTE OF MY WEEK AND SCAM BEWARE THIS COMPANY IS A FRAUD. STARTING THE SALESMAN INTRODUCES HIMSELF AS A MANAGER DJ OR DAVID IS HIS NAME. NEXT HE LIED ABOUT WHAT HE WAS GIVING ON TRADE AND AFTER THAT HE LIED ABOUT INTEREST RATE I WAS READY TO BUY UNTIL I GOT THE TRUTH FROM THE UNPROFESSIONAL FINANCE LADY THAT DIDN'T CARE ABOUT GETTING ME THE BEST RATE INSTEAD SHE GOT ME THE WORSE RATE. HORRIBLE EXPERIENCE NEVER AGAIN I AM NEXT GOING TO THE AG AND ANYONE ELSE SHOULD AS WELL.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
78 people out of 78 found this review helpful.

Lisa was great. She was nice, professional and easy to...

Lisa was great. She was nice, professional and easy to work with. I would highly recommend working with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very plesant and easy to work with, Lisa Borrego helped...

Very plesant and easy to work with, Lisa Borrego helped us with the purchase of our 2022 RX-450h AWD Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very plesant and easy to work with, Lisa Borrego helped...

Very plesant and easy to work with, Lisa Borrego helped us with the purchase of a 2022 RX-450h AWD Lexus. She was very patient and helpful in showing us the new technology of our new car. Thank you Lisa Borrego and we will be seeing you again when we bring our Lexus in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tom & Eming LiuWe will highly recommend LISA BORREGO to...

Tom & Eming Liu We will highly recommend LISA BORREGO to my friend. She was very patient and helpful to showing us the new technology of the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience! Irvin was awesome and easy to work...

Great experience! Irvin was awesome and easy to work with. I would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank You

I highly recommend Lisa Borrego. She was extremely...

I highly recommend Lisa Borrego. She was extremely accommodating and respectful of my time. She was highly professional and friendly. Hopefully I will get to work with her again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Jonathon Henson, General Manager

Lisa was very helpful when we were shopping for a new...

Lisa was very helpful when we were shopping for a new car. She made our experience pleasant and we love our new Lexus! Thank you Lisa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jonathon Henson, General Manager

Very professional staff. Makes high-end dealers in...

Very professional staff. Makes high-end dealers in Wenatchee look third rate. There appears to be an unbelievable number of signatures required for a lease/purchase.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Jonathon Henson, General Manager

Kevin R. Is a fantastic salesman from ordering the car to...

Kevin R. Is a fantastic salesman from ordering the car to delivery. Very professional and cared about my purchasing experience. The finance person was frustrating to work with but probably due to their lack of experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jonathon Henson, General Manager