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Findlay Lexus of Spokane

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (558 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2018 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (509) 629-6071 (509) 629-6071
Used (509) 629-6056 (509) 629-6056
Service (509) 524-8126 (509) 524-8126

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Lexus of Spokane from DealerRater.

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Lisa Borrego was our salesperson. She was amazing!! She...

Lisa Borrego was our salesperson. She was amazing!! She found the exact car we wanted! She was extremely friendly and helpful! We would highly recommend anyone who is looking for the perfect car go see Lisa!!! Jim and Jennifer F.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jonathon Henson, General Manager

Roger Borrego was great!! It took us six weeks to get...

Roger Borrego was great!! It took us six weeks to get our car and Roger kept us informed the whole time. Roger was not a high-pressure salesman. He worked with us and made the purchase of our Lexus an enjoyable transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write such a positive review. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. - Jonathon Henson, General Manager, (509) 747-7000

I want to tank Roger B. for helping me with my car. He...

I want to tank Roger B. for helping me with my car. He was very honest and understood my goals on what I want for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jonathon Henson, General Manager, (509) 747-7000

Lisa Borrego was my salesperson and she was incredibly...

Lisa Borrego was my salesperson and she was incredibly helpful for my situation. She helped me come up with a long term plan to improve my credit. I was lost and worried about getting approved but she walked me threw everything in a simple way. I am so thankful for her service and definitely recommend if you stop in ask for Lisa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jonathon Henson, General Manager, (509) 747-7000

Won a gift certificate at a car show nearly 2 years ago....

Won a gift certificate at a car show nearly 2 years ago. Larry H. Miller Lexus of Spokane graciously honored it and detailed my vehicle. They did an outstanding job and I would highly recommend they're service department to friends in the future! Great work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Jonathon Henson, General Manager, (509) 747-7000

Very good. Great to work with Lisa. I would recommend...

Very good. Great to work with Lisa. I would recommend highly. Thank you very much. Have really enjoyed the ride and so do my children.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jonathon Henson, General Manager

Lisa was a pleasure to work with. She was personable and...

Lisa was a pleasure to work with. She was personable and patient while helping my parents replace their previous Lexus which was a total loss in an accident.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Patti, Thank you for taking the time to write such a positive review. We really appreciate all our customers and strive to deliver truly exceptional customer service. - Jonathon Henson, General Manager, (509) 747-7000

Working with Lisa at Lexus of Spokane this week was so...

Working with Lisa at Lexus of Spokane this week was so easy and fun! We bought our brand new NX and couldn’t be happier. She was informative, helpful and kept in contact with us while we were not able to get into the showroom. She was so kind to our kiddos during the purchase process (which kids+ buying a car, not ideal!) 5star! Everyone at Larry H Lexus was SO nice everytime we went into the dealership. Thank you Lisa and Lexus crew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jonathon Henson, General Manager

Roger is amazing! No pressure and a great experience! The...

Roger is amazing! No pressure and a great experience! The whole process of purchasing and financing was great and I love my new Lexus nx300!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Jonathon Henson, General Manager

Was very informative Willing to answer our questions We...

Was very informative Willing to answer our questions We can make a list of things we don’t understand about car and stop by dealership they would be happy to answer all questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jonathon Henson, General Manager