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Findlay Lexus of Spokane

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (558 reviews)
Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2018 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (509) 629-6071 (509) 629-6071
Used (509) 629-6056 (509) 629-6056
Service (509) 524-8126 (509) 524-8126

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Lexus of Spokane from DealerRater.

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We give 5 Stars to Lisa Borrego and Larry H. Miller Lexus...

We give 5 Stars to Lisa Borrego and Larry H. Miller Lexus of Spokane. We had a great experience. When we picked up our new car, Lisa spent about 1.5 hours with us reviewing all of the technology in the car. We appreciated all of the time that she took with us to make sure that we knew how to use everything and that we were comfortable with all of the new technology. She made our experience exceptional. Thank you Larry H. Miller Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jonathon Henson, General Manager

Lisa Borrego was awesome to work with! She was quick to...

Lisa Borrego was awesome to work with! She was quick to provide the information needed to make my decision in leasing the car. Clear in how long the car would arrive to the dealership, honest in leasing process and not pushy, Lisa went with our speed. Once car was delivered the financial process with Christen was quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Jonathon Henson, General Manager, (509) 747-7000

Lisa Borrego recently helped us with the purchase of our...

Lisa Borrego recently helped us with the purchase of our vehicle. She was fabulous! Lisa knew what we needed and took care of our needs. We will definitely be back to Larry H. Miller for all our car needs and request Lisa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jonathon Henson, General Manager

Roger Borrego did a great job helping us get the RX 350...

Roger Borrego did a great job helping us get the RX 350 that we wanted. He showed us what we wanted to see and made extra efforts to answer all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jonathon Henson, General Manager

Roger Borrego was very knowledgeable and was able to find...

Roger Borrego was very knowledgeable and was able to find the Lexus model and color we wanted. It was a good experience and we are thrilled with our new Lexus RX450H.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jonathon Henson, General Manager

Lisa Borrego recently sold us a new vehicle and working...

Lisa Borrego recently sold us a new vehicle and working with her was easy, enjoyable and efficient. She new exactly what we were looking for and did an amazing job finding us just what we needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jonathon Henson, General Manager

I have had my previous two Lexus vehicles, 2005 LS 430...

I have had my previous two Lexus vehicles, 2005 LS 430 and 2013 ES 350 serviced here for years and always had a great experience. I decided to purchase a new Lexus last week and would 10/10 recommend! Roger B was a wonderful sales person, he worked with me both via phone/email and in person to get the exact model and trim I wanted. Very respectful, low pressure experience, super smooth process overall. If you are looking for a New or Used Lexus in the NW this is the place to work with. Definitely was made to feel welcomed and valued from start to finish, very premium experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jonathon Henson, General Manager

Really Enjoyed working with Lisa today! Very...

Really Enjoyed working with Lisa today! Very Professional, Courteous and Friendly. My wife, Therese, will enjoy her 2010 Lexus RX350!!! Therese and I Highly Recommend Lisa as your Sales Professional! Mark and Therese Babler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Consumer response

We appreciated Lisa’s friendliness and professionalism!

Lisa was an amazing sales agent! This was by far the best...

Lisa was an amazing sales agent! This was by far the best buying experience I have ever encountered. They are very professional, personable, and welcoming. Thank you again Lisa!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Have a great day! - Jonathon Henson, General Manager

Roger Borrego definitely went beyond expectations by...

Roger Borrego definitely went beyond expectations by bringing a car to our home for us to look at and then picking us up to go the dealership the next day. He was very accommodating. We much appreciated his help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

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Consumer response

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