Reviews
Write a reviewOur experience at Lexus was amazing and we will be back!
The sales people and finance managers were very nice and so professional. We were treated with such care and would recommend to any of our friends and family to buy a vehicle there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear about your experience. We appreciate your recommendation and value you as a customer. Thank you! —Bob McLean, General Manager
Excellent absolutely they best car buying experience
We have been looking for a specific Lexus for a couple of months we met Chris Biggs explained to him that we were looking for a white is 300AWD F sport with black interior but that we weren’t in any hurry to buy one. He had the car gave us his cards and said to call if we want to test drive. I called him the next day said we were interested but didn’t want to spend all day going back and forth on price He gave us the price I wanted with a rebate had everything ready upon our arrival They took care of us, the team from showing us all the features of the car to the finance people were fabulous. We couldn’t of asked for a better experience and would definitely go back to buy another car and will recommend them to our friends and family. OUTSTANDING!!!!! They are the absolute best!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We work hard to make sure our customers leave happy with a price and vehicle they love. Thanks for giving the team the opportunity to work with you and we're happy to hear that everything went smoothly. Let us know if there is anything else we can do for you. —Bob McLean, General Manager
RX Sport
Sales, finance and the technology and delivery specialist were all very professional and we felt great about our purchase. Would buy another Lexus in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear this. We strive to be the best place to do business and we're glad our team was professional and helped you get the vehicle you wanted. Should there be anything else you need, feel free to reach out. Bob McLean, General Manager
Great experience!
Asa and his team went above and beyond. Excellent service! Thank you! We certainly appreciate it and will be back anytime we need service for our Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We're glad Asa and the rest of the team went above and beyond to make sure you were taken care of. Feel free to reach out anytime if there's anything else we can do for you. —Bob McLean, General Manager
Looking for a reliable car and reliable service...
Bought a beautiful Lexus IS 350 AWD , amazing car , amazing group of people! Very kind service and classy people ! i’m only going shop here from now on for my cars !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Danny, for choosing to come in and see us. Congratulations on your IS 350! I wanted to reach out and thank you for your kind words and awesome review. If there is anything else we can do to help you in the future, do not hesitate to come back and let us know. Have a wonderful day. - Bob McLean, General Manager
Larry Miller Lexcus
Excellent customer service, as well for the agent that assisted. I have dealt with two other Lexus dealers and Larry Miller is far superior. Also, better prices
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Emma, it makes me so glad to hear that we could provide such a wonderful experience and great prices for you. Thank you for leaving us this marvelous review and rating. If there is anything else you should need, be sure to let us know. - Bob McLean, General Manager
Oil change and brakes
My car is 9yrs old with 60,000 mile on it. I bought it there and I have gotten it serviced there exclusively. It runs great. Asa is an honest person that always helps me decide what work needs to be done on it. It is nice to be able to trust a dealship to give the best advice for my situation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. Asa is amazing and we're glad he has always taken care of you every time you came to visit us. We appreciate your loyalty and look forward tow working with you again. —Bob McLean, General Manager
Exceptional
All employees were very professional and friendly. They were extremly accommodating for our schedule. We especially appreciate how we were encouraged to communicate if we have any questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We are so happy to hear that our team was professional and were very accommodating. Again, let us know if you have any questions. We are always here to help. —Bob McLean, General Manager
Great people who work hard.
All the folks at Lexus in Spokane work hard to help. They are polite and kind. The fresh cookies and beverages are a pleasent treat. Along with the comfortable waiting area and the kids area with a separate TV is nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review. We are always happy to help in any way that we can and are glad you enjoyed our facilities as well. Let us know if there's anything else we can do for you. -Bob McLean, General Manager
New car purchase I a pleasure
This is the third car we have purchased from this dealership. Every time has been painless and easy. I’m confident that both of us got a good deal, and I recommend them to my friends. Always a very professional and friendly group at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us. We work hard to provide an enjoyable experience for all our customers and we're glad you've always been satisfied with your visits. Thank you for being a loyal customer. We appreciate your recommendation and look forward to working with you again. -Bob McLean, General Manager