Reviews
Friendly, attentive,fair Alex worked hard to make us
Friendly, attentive,fair Alex worked hard to make us happy with the deal, Are daughter was very satisfied with her treatment,on her Sportage purchase,Naturally we went back to Alex.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review and your business!
Everyone i interacted with was very friendly and helpful
Everyone i interacted with was very friendly and helpful and knowledgeable and provided cars to view and drive. On a later date Brett provided me with a young man who helped me understand all the workings of the new features in the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new ride and thank you for choosing Matthews!
New vehicle had scratch on front fender when picked up.
New vehicle had scratch on front fender when picked up..disappointing! They are going to try and help remove it on another day.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
If your issues have not been resolved, please give us a call at Mike 518-847-0800
Salesperson Bryan was excellent, if anyone is interested
Salesperson Bryan was excellent, if anyone is interested in a Kia I would tell them to make sure Bryan was their guy. Even though the Forte I bought was a GT Line and not a GT like I initially thought it still felt reasonable and Bryan made the process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear Bryan took great care of you! We appreciate your business and the great review!
Very friendly and helpful people.
Very friendly and helpful people. Shawn was very knowledgeable about each of the vehicles we test drove.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the perfect review and your business!
Do not buy here!
Do not buy here! I bought a 2015 kia soul and 20,000 miles later it was recalled for the part. They replaced the part on 1/17/2020. On 1/18/2024 the catalatic converter went again. I called the dealer and of course they say the part is out of warranty. The new converter should be warrantied. I only put 39,000 miles on it and they continue to say theres nothing they can do. Well this is going to cost me over 1,000 dollars to fix. I shouldnt be the responsible party. Disgusted to say the least!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We've been made aware of your visit and apologize that your part is not under warranty. If you'd like to discuss further, please contact General Manager, Mike Capadona at 518-382-0274.
I have spoke to Mike and was told there was nothing you could do. I am not spending anymore money with you people. I was told for 165.00 they would look at my car. NO THANK YOU! BAD BUSINESS TO SAY THE LEAST!
Eric is the best!
Eric is the best! Helped me get my Hyundai and Kia. We are thankful for all of his hard work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you had a great experience with Eric purchasing your vehicles! We truly appreciate you choosing Matthews and the great review!
James was very helpful and i am very happy with the
James was very helpful and i am very happy with the process. I would recommend him to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear James took great care of you! We appreciate your business and the perfect review!
Very help 100% recommend anyone Alex did a great job in
Very help 100% recommend anyone Alex did a great job in helping us find a car that suit our budget, Great service positive attitude towards what you looking for in a ride 5star rate ,the best Matthews Kia
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear Alex took great care of you! We appreciate your business and the perfect review!
Easy to work with.
Easy to work with. The process was easy and quick. It was an unexpected purchase but glad that Bryan was proactive in anticipating my needs when it came to a ne2 vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and the great review!