Skip to main content

Matthews Kia of Schenectady

(916 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

Want to share your experience with this dealership?

Write a review

Brianna was an excellent sales person.

Brianna was an excellent sales person. She is very knowledgeable and helped you every inch of the way through the leasing process. I am completely satisfied to have leased my vehicle with this company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Brianna took great care of you! Enjoy your new ride and welcome to the Matthews family!

Everyone was very helpful.

Everyone was very helpful. Salesman did a great job. Very happy with my experience. Would definitely recommend Matthew’s Kia to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the great review!

Brianna was very outgoing and understanding.

Brianna was very outgoing and understanding. Made us feel at home. Knew what kind of terms I needed and actually came as close as you could have. She went far and beyond to make sure we were satisfied. It was nice dealing with a down to earth person instead of a pushy salesperson. Hope we can do more business in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very pleased with the professional employees especially

Very pleased with the professional employees especially Jason. Everyone we dealt with was exceptionally polite and knowledge able.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

Brianna made me feel very Comfortable even though I was

Brianna made me feel very Comfortable even though I was nervous! She was patient & kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Brianna took great care of you! We appreciate your business and hope you enjoy your new ride!

Shawn was great to work with.

Shawn was great to work with. Helpful, friendly, knowledgeable about the vehicles and options. Great experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a great experience with Shawn! Thank you for your business and the great review!

Luis was very knowledgeable about the Kia seltos.

Luis was very knowledgeable about the Kia seltos. He didn’t pressure us to buy it on the spot which I appreciate a lot. He took the time to answer all of our questions and it was like talking to an old friend. Car shopping is usually very stressful but it wasn’t at all stressful when we were talking with Luis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Luis took great care of you! We appreciate your business and the perfect review!

Worked hard to complete the deal on our Kia Telluride to

Worked hard to complete the deal on our Kia Telluride to get the numbers where we wanted them. Very pleasant to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Telluride! We appreciate the great review and your business!

Taylor was with us for the long haul and was a pleasure

Taylor was with us for the long haul and was a pleasure to work with! I feel good moving to the Kia family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear Taylor took great care of you! We appreciate your business and the perfect review!

For a number of years and three vehicles, I had been a

For a number of years and three vehicles, I had been a customer at Fuccillo’s Kia. When Fuccillo’s became Matthews Kia of Schenectady, I then became their customer for the last four years and two vehicles. As a dealership, Matthews Kia of Schenectady has significantly streamlined the process of purchasing a vehicle with efficiency. My sales consultant for my recent purchase was Luis Garcia. He was extremely knowledgeable, personable, and knew his job darn well. Thanks to Luis, I walked in at 10:30AM for my appointment and left four hours later driving my new vehicle: all registered, insured, and sparkling clean. I felt comfortable with everyone I met at Matthews Kia of Schenectady who assisted me during the “process.” Luis was very patient with me in spite of my numerous questions and my lack of tech savviness. All in all, I was impressed with Luis Garcia and strongly suggest that you ask for him personally when you intend to make a Kia purchase at Matthews Kia of Schenectady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're so glad to hear that Luis took great care of you! We appreciate your business and the perfect review!