Matthews Kia of Schenectady

The only beef I got was that the dashboard I test drove the car in disappeared and now I have a standard dashboard

They may be able to sell you a car, but they sure can't service it. I am done with Matthews Kia. BTW check the tab on service and see what I'm talking about. I own an EV and they have failed to update the software (important) and items covered under warranty because frankly they don't know how to perform these tasks or, are lazy. A person I shared the waiting room was in for the 4th or 5th time (driving in from an hour away)...to repair a horn that wouldn't work (told they had the part) and then they didn't have it (after he sat waiting)...then were going to pull it off a new car. This is how their service is!?! Do yourself a favor and go somewhere else!

Helpful , patient and competent Everyone was helpful and knowledgeable and patient in giving us our options between leasing vs owning

Was very informative, and answered all questions quickly. Polite and patient, as I asked many questions. Made me feel comfortable and not like I was being rushed to decide what to do. Happy to deal with him.

Friendly, attentive,fair Alex worked hard to make us happy with the deal, Are daughter was very satisfied with her treatment,on her Sportage purchase,Naturally we went back to Alex.

Everyone i interacted with was very friendly and helpful and knowledgeable and provided cars to view and drive. On a later date Brett provided me with a young man who helped me understand all the workings of the new features in the car.

New vehicle had scratch on front fender when picked up..disappointing! They are going to try and help remove it on another day.

Salesperson Bryan was excellent, if anyone is interested in a Kia I would tell them to make sure Bryan was their guy. Even though the Forte I bought was a GT Line and not a GT like I initially thought it still felt reasonable and Bryan made the process easy.

Very friendly and helpful people. Shawn was very knowledgeable about each of the vehicles we test drove.

Do not buy here! I bought a 2015 kia soul and 20,000 miles later it was recalled for the part. They replaced the part on 1/17/2020. On 1/18/2024 the catalatic converter went again. I called the dealer and of course they say the part is out of warranty. The new converter should be warrantied. I only put 39,000 miles on it and they continue to say theres nothing they can do. Well this is going to cost me over 1,000 dollars to fix. I shouldnt be the responsible party. Disgusted to say the least!