Matthews Kia of Schenectady

The dealership was friendly and welcoming. There was no pushiness. They were a pleasure to deal with. My sales rep was knowledgeable about the car we were looking at and was the perfect mix of friendly but not overly pushy.

I am very happy overall with my experience at Matthews Kia of Schenectady. I worked with sales consultant Eljawon Arrington. Eljawon was extremely professional in answering all of my questions and was patient as I had to work to negotiate a fair market value for my trade in. Eljawon dotted all of the i’s and crossed all of the t’s with my new EV6 GT including making sure the service team knew about the issue with the stereo head unit before I left the dealership after finishing up the paperwork. I recommend speaking with Eljawon at Matthews Kia if you are in the market for a new vehicle.

The dealer able to give the customer the product with the features we want. Also financing is also worked out to get the best value

The sales rep was AMAZING to work with. The pick up was flawless and they were very informative. At the closing, the rep sat in the vehicle with us walking us through the setup process for Kia access, and made sure the car was set to all of our preferences. The moment we walked into the door we felt as if we were a priority. We highly recommend this dealership for anyone looking to purchase a new vehicle! - The Smiths

I walked in and was greeted by a nice young man. His name was Christian. He really knew the cars and made me feel comfortable.

Alex was great ! We had a great experience with Alex and the finance officer

1 Very very good. Attentive to.my needs. Got my car on time and in the price range needed.

I enjoyed everyone that I came in contact with. Everyone from Taylor, Jayson and Jeremiah were kind and helpful.

Not valued as a long time Fucillo customer. The Mathews group end this service center?YesNo Your Review • 15 Word Minimumpurchased the store from the Fucillo group. We had a pre-paid maintenance program from Fucillo with two maintenance left. 1) Tried to schedule an oil change and they had nothing within a month. 2) Tried later to schedule the change and they said we could get in within a week if we were Mathhews preferred. Otherwise it's a month and a half. 3) At the change wouldn't honor the pre-paid maintenance. 4) I asked for a one time comp to help b/c I lost out in the changeover and will remain a customer... manager refused 5) I said fine, do the recall only and I'll go somewhere else. 6) They did recall AND the maintenance and tried to charge me for it. 7) Ultimately did get the charge removed because I didn't authorize the work. 8) When I picked up the car, counter person tried to tell me the maintenance was free as a one time courtesy because we had the pre-paid. 9) I said that is not true and left with my car. Not returning.

Jason was really nice and helpful . He took the time to drive the new car to our house and picked up the trade. Very helpful , very knowledgeable of the our new car. Jason answered all my wife’s questions and was very patient.