Skip to main content

Matthews Kia of Schenectady

(930 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(930 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

Want to share your experience with this dealership?

Write a review

Luis was very knowledgeable about the Kia seltos.

Luis was very knowledgeable about the Kia seltos. He didn’t pressure us to buy it on the spot which I appreciate a lot. He took the time to answer all of our questions and it was like talking to an old friend. Car shopping is usually very stressful but it wasn’t at all stressful when we were talking with Luis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Luis took great care of you! We appreciate your business and the perfect review!

Worked hard to complete the deal on our Kia Telluride to

Worked hard to complete the deal on our Kia Telluride to get the numbers where we wanted them. Very pleasant to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Telluride! We appreciate the great review and your business!

Taylor was with us for the long haul and was a pleasure

Taylor was with us for the long haul and was a pleasure to work with! I feel good moving to the Kia family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear Taylor took great care of you! We appreciate your business and the perfect review!

For a number of years and three vehicles, I had been a

For a number of years and three vehicles, I had been a customer at Fuccillo’s Kia. When Fuccillo’s became Matthews Kia of Schenectady, I then became their customer for the last four years and two vehicles. As a dealership, Matthews Kia of Schenectady has significantly streamlined the process of purchasing a vehicle with efficiency. My sales consultant for my recent purchase was Luis Garcia. He was extremely knowledgeable, personable, and knew his job darn well. Thanks to Luis, I walked in at 10:30AM for my appointment and left four hours later driving my new vehicle: all registered, insured, and sparkling clean. I felt comfortable with everyone I met at Matthews Kia of Schenectady who assisted me during the “process.” Luis was very patient with me in spite of my numerous questions and my lack of tech savviness. All in all, I was impressed with Luis Garcia and strongly suggest that you ask for him personally when you intend to make a Kia purchase at Matthews Kia of Schenectady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're so glad to hear that Luis took great care of you! We appreciate your business and the perfect review!

The dealership was friendly and welcoming.

The dealership was friendly and welcoming. There was no pushiness. They were a pleasure to deal with. My sales rep was knowledgeable about the car we were looking at and was the perfect mix of friendly but not overly pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had a no hassle experience with our Team! We truly appreciate your business and the great review!

I am very happy overall with my experience at Matthews

I am very happy overall with my experience at Matthews Kia of Schenectady. I worked with sales consultant Eljawon Arrington. Eljawon was extremely professional in answering all of my questions and was patient as I had to work to negotiate a fair market value for my trade in. Eljawon dotted all of the i’s and crossed all of the t’s with my new EV6 GT including making sure the service team knew about the issue with the stereo head unit before I left the dealership after finishing up the paperwork. I recommend speaking with Eljawon at Matthews Kia if you are in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Eljawon took great care of you! We appreciate your business and the great review!

The dealer able to give the customer the product with the

The dealer able to give the customer the product with the features we want. Also financing is also worked out to get the best value

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the perfect review and your business!

The sales rep was AMAZING to work with.

The sales rep was AMAZING to work with. The pick up was flawless and they were very informative. At the closing, the rep sat in the vehicle with us walking us through the setup process for Kia access, and made sure the car was set to all of our preferences. The moment we walked into the door we felt as if we were a priority. We highly recommend this dealership for anyone looking to purchase a new vehicle! - The Smiths

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the perfect review and your business!

I walked in and was greeted by a nice young man.

I walked in and was greeted by a nice young man. His name was Christian. He really knew the cars and made me feel comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the perfect review and your business!

Alex was great !

Alex was great ! We had a great experience with Alex and the finance officer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the perfect review and your business!