Reviews
Anthony was amazing!
Anthony was amazing! Kept it real and helped me a lot finding and getting me into the vehicle I wanted. Highly recommended!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review! We’re thrilled to hear that Anthony took excellent care of you and helped you find the perfect vehicle. At Covert CDJR Bee Cave, we pride ourselves on keeping it real and making sure our customers have a smooth, honest, and enjoyable car-buying experience. We truly appreciate your recommendation and look forward to serving you again in the future—welcome to the Covert family!
The service department replaced a scratched I/P lens with
The service department replaced a scratched I/P lens with another I/P lens that had a scratch in it, but when I brought the truck back & tried to show the service manager, he refused to even look at it & stated that that's the way it came from the factory. The service department also damaged 3 other dash panels with scratches in the process of taking the dash apart to replace the scratched I/P lens & when I brought my truck back to show them, the service manager refused to accept responsibility for them stating that that was the way it was when I brought my truck in. This is a brand new truck that I had for 2 months before having to bring it in for repair, & the service department not only didn't repair the I/P lens correctly, but also damaged 3 other dash panels with noticeable scratches. The service manager is very unprofessional & uncooperative, and after calling the dealership to talk to his manager, I still have not received a call back several days later. Do not use this service department unless you want to be taken advantage of & have repairs not done correctly!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Had a ton of issues with my hybrid Pacifica.
Had a ton of issues with my hybrid Pacifica. Was in this shop for almost 4 months. Service team I worked with was good and responsive.
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- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your honest feedback. We understand how frustrating an extended repair can be, and we truly appreciate your patience throughout the process. We’re glad to hear our service team at Covert CDJR Bee Cave was responsive and took good care of you during that time. If there’s ever anything more we can do to support you, we’re here to help!
Very easy transaction.
Very easy transaction. Great prices. Marcus is always a breeze to work with. This is my 3rd vehicle purchased from Marcus, and Noah was very professional and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We’re thrilled to hear that your third vehicle purchase with Marcus was just as smooth and easy as the first. He truly makes the process a breeze, and we’re glad Noah was also professional and helpful throughout your visit. We appreciate your continued trust in Covert CDJR Bee Cave and look forward to helping you again when it’s time for vehicle number four! Best regards, Covert CDJR Bee Cave Team
Beth listen to my needs and although we could not
Beth listen to my needs and although we could not replicate the problem, they treated me with compassion and courtesy. They took my needs seriously and I will feel very comfortable coming back with my problems or when I need to purchase a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We’re so glad to hear that Beth and the team at Covert CDJR Bee Cave took the time to listen and treated you with the compassion and courtesy you deserve. Even when a problem isn’t immediately replicable, your concerns are always taken seriously—and it means a lot to know you felt that during your visit. We’re grateful for your trust and look forward to welcoming you back anytime—whether it’s for service or when you’re ready for your next vehicle. Best regards, Covert CDJR Bee Cave Team
I'm new at this Dealership, however from day one in
I'm new at this Dealership, however from day one in visiting Covert Chrysler Dodge Jeep RAM Bee Cave, I came home with a New 1500 RAM Truck, came back for a service and let me tell you you have not visted a Dealership like this one. The kindness and caring when you walk in is taken personal, I was treated like a family member and that's fact, Sorry I don't everybody yet, Love that Dealership!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the amazing review! We’re thrilled to welcome you to the Covert CDJR Bee Cave family, and it’s fantastic to hear that your experience—from purchasing your new Ram 1500 to your first service visit—has been so positive. Our team truly takes pride in treating every guest like family, and it means the world to us that you felt that care and kindness the moment you walked through the door. We’re excited to have you with us and look forward to many more visits to come! Best regards, Covert CDJR Bee Cave Team
Great service from the sales team all the way through
Great service from the sales team all the way through service, Best staff around. I have bought several cars specifically because the service is so much better at this dealer than any other I have found, regardless of brand,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the incredible feedback! We're honored to hear that the team at Covert CDJR Bee Cave continues to earn your trust—from sales all the way through service. It means a lot to know that our commitment to customer care has brought you back time and time again, even across multiple purchases. We truly appreciate your loyalty and kind words. It’s guests like you that make what we do so rewarding. We look forward to continuing to provide the best experience possible, no matter what you drive! Best regards, Covert CDJR Bee Cave Team
Beth Kavanaugh, my Service Advisor, and everyone I had an
Beth Kavanaugh, my Service Advisor, and everyone I had an interaction with, were and are always exceptional! Their Service Excellence in diagnosing and rectifying all issues, combined with their Customer Service makes them (and especially Beth Kavanaugh, top-notch. Thank you very much. Susan Finkelstein
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the thoughtful review, Susan! We’re thrilled to hear that Beth Kavanaugh and the entire team at Covert CDJR Bee Cave delivered exceptional service once again. Beth truly goes above and beyond, and we’re lucky to have her leading the way when it comes to both technical expertise and outstanding customer care. We appreciate your continued trust and support—thank you for being part of the Covert family! 🚗🙌💫
Great buying experience.
Great buying experience. Terry Godwin was super helpful and really worked to make me a happy customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear you had a great buying experience with Terry Godwin—he’s all about making sure our customers drive away happy! We’re proud to have him on the team here at Covert CDJR Bee Cave. Thanks again for choosing us, and enjoy your new ride! 🚗🙌
Quick and easy Love new truck (still having separation
Quick and easy Love new truck (still having separation anxiety from the old truck). Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad to hear the process was quick and easy—and we totally get the separation anxiety! Saying goodbye to an old truck can be tough, but we’re thrilled you’re loving your new one. Thanks for choosing Covert CDJR Bee Cave—we’re here for you (and your new truck) anytime! 🚙💨🙌