Reviews
We were helped by so many amazing people at Jeep.
We were helped by so many amazing people at Jeep. John, Javier, Noah and Tyler were always there willing to answer any questions I had over the past few weeks. Really appreciate the great service we received. Everyone there goes above and beyond to make sure the customer is pleased and well informed with their purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kelly, Thank you for your wonderful review! We're thrilled to hear that John, Javier, Noah, and Tyler provided you with such amazing service at Covert CDJR Bee Cave. Our team is dedicated to ensuring that every customer feels informed and satisfied throughout their experience. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle!
Great experience and would highly recommend this
Great experience and would highly recommend this dealership to anyone buying a new car. Jaxsen was awesome too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Neenee, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Covert CDJR Bee Cave and that Jaxsen was able to assist you so well. Your recommendation means a lot to us! If you have any questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your new car!
They are always fast and friendly.
They are always fast and friendly. Oil change and tire rotation done before I knew it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, Thank you for your great feedback! We’re so glad to hear that you had a fast and friendly experience at Covert CDJR Bee Cave. Our team strives to provide efficient service, and it’s wonderful to know that your oil change and tire rotation were completed quickly. If you need anything else, feel free to reach out. We look forward to seeing you again!
Best experience trading in and purchasing a vehicle!
Best experience trading in and purchasing a vehicle! Have already recommended the dealership to several friends in the area!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re thrilled to hear that you had the best experience trading in and purchasing a vehicle at Covert CDJR Bee Cave. Your recommendations to friends mean a lot to us! If you need anything else in the future, don’t hesitate to reach out. We look forward to serving you again!
Great work.
Great work. Did what they promised and work was as expected. U recommended them for sure
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review! We’re thrilled to hear that the team at Covert CDJR Bee Cave met your expectations and delivered on their promises. Your recommendation means a lot to us. If you need any further assistance or have any questions in the future, please feel free to reach out. We look forward to serving you again!
Dealership as a good selection of vehicles and had one
Dealership as a good selection of vehicles and had one with most of the features I wanted. Better selection than a lot of local Dodge dealers I have dealt with in past. Some added fees to the initial purchase price listed on the website for options already on the vehicle was a little annoying, but that's how it goes. Still waiting on a $50 Amazon card for coming in to 'test drive' a vehicle. Got what I wanted, though.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Shane, Thank you for your feedback and for choosing Covert CDJR Bee Cave! We’re glad to hear you found a vehicle with most of the features you wanted and appreciate your patience regarding the added fees. I’m pleased to let you know that your $50 Amazon gift card for coming in to test drive a vehicle has been approved for distribution today. If you have any other questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again!
I received an email saying that this dealership has
I received an email saying that this dealership has worked with me to resolve my concerns. Lies! I didn’t get the two free oil change. The salesman promised me. I was overcharged for the vehicle. I was given a very high interest rate. The battery mileage I was told I’ll get 46. Come to find out fully charged battery. I get 26. I felt forced to purchase the extra gap insurance
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Michael, Thank you for sharing your concerns. We're sorry to hear about your experience and understand your frustration regarding the promises made and the financial aspects of your purchase. It’s important to us that our customers feel informed and satisfied with their decisions. We take your feedback seriously and would appreciate the opportunity to discuss these issues further. Please feel free to reach out directly so we can work towards a resolution. Thank you for bringing this to our attention.
I had a great experience working with Noah at Bee Cave.
I had a great experience working with Noah at Bee Cave. They were kind and professional, and I love my used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience working with Noah at Covert CDJR Bee Cave. It’s fantastic to know that you’re happy with your used vehicle and that our team provided you with kind and professional service. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new ride!
Not good service the people not fix it the cars Damage
Not good service the people not fix it the cars Damage not trust on this guys
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We’re sorry to hear about your experience, but we don’t have a record of working with a customer by your name. It’s possible there may be some confusion with another dealership. If you believe this feedback is intended for us, please reach out directly so we can address your concerns. We strive to provide excellent service and would like the opportunity to resolve any issues you might have.
Lifetime warranty transmission replacement took longer
Lifetime warranty transmission replacement took longer than expected. Three days to diagnose, 4 weeks to obtain new transmission, three weeks to install. Engine overheated when attempting to pick up vehicle. Two weeks required for new radiator cap and flush ($350). So, a total of 2.5 months at the shop, but Jeep did honor the transmission warranty. Everything is working now but took too long to fix.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. I’m sorry to hear about the extended timeframe for your transmission replacement and the additional issues with your vehicle. We understand how frustrating such delays can be and appreciate your patience throughout the process. While it’s good to know the warranty was honored and everything is working now, we will use your feedback to improve our efficiency and communication. If you have any further concerns or need assistance, please feel free to reach out.