Reviews
Ehh.
Ehh....this is a tough one. To be honest, it's the communications as well as the outcome this time around. The communications were a little labored, and the result was that my wife ended up stranded in the middle of HWY 71 a quarter mile from the shop because the vehicle didn't get a test drive after a major engine repair.... I think that says it all.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Michael, I’m truly sorry to hear about the difficulties you experienced with communication and the outcome of the service. It’s concerning to learn that your wife ended up stranded and that you feel a test drive may not have been conducted after the major engine repair. We take such matters seriously and want to ensure our processes are thorough. Please reach out to us directly with more details so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
Fast, friendly, and professional.
Fast, friendly, and professional. I was earlier than expected and they still got my work started right away.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Monica, Thank you for your kind words! We’re delighted to hear that your experience at Covert CDJR Bee Cave was fast, friendly, and professional. It’s great to know that even with your early arrival, our team promptly got to work on your needs. We appreciate your feedback and look forward to serving you again in the future. If you have any more questions or need further assistance, feel free to reach out. Have a great day!
Great job on my first service at your new facility for my
Great job on my first service at your new facility for my RAM truck. Very professional and friendly staff!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re thrilled to hear that your first service visit at Covert CDJR Bee Cave went smoothly and that you found our staff to be professional and friendly. We’re proud of our new facility and are glad it made a positive impression on you. If you need anything else or have any questions about your RAM truck, don’t hesitate to reach out. We look forward to serving you again!
very professional and easy to work with.
very professional and easy to work with. would recommend both the dealership and the salesman
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re thrilled to hear that you found your experience at Covert CDJR Bee Cave to be professional and easy to work with. Your recommendation means a lot to us, and we’re glad that both our dealership and salesman met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
An overall perfect experience.
An overall perfect experience. Great inventory, a friendly, helpful and knowledgable staff that took the pain out of purchasing a car!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic feedback! We’re thrilled to hear that you had a perfect experience at Covert CDJR Bee Cave. It’s wonderful to know that our inventory, along with our friendly, helpful, and knowledgeable staff, made the car-buying process smooth and enjoyable for you. Your satisfaction is our top priority, and we’re here to make every visit exceptional. If you need any further assistance or have more questions, please don’t hesitate to reach out. We look forward to seeing you again!
He was very helpful and kind.
He was very helpful and kind. Answered all of my questions and was patient. New the differences of all jeep types. Went through all the controls.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We’re delighted to hear that Bryan provided helpful and kind service at Covert CDJR Bee Cave. It’s great to know that he answered all your questions, was patient, and thoroughly explained the differences between the Jeep types and their controls. Your satisfaction is our priority, and we’re glad Bryan could make your experience a positive one. If you have any more questions or need further assistance, please feel free to reach out. We look forward to seeing you again!
Everyone at the dealership was very attentive to what my
Everyone at the dealership was very attentive to what my husband and I was asking for. Very professional service.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan, Thank you for your wonderful review! We’re pleased to hear that everyone at Covert CDJR Bee Cave was attentive to your needs and provided professional service. It’s our goal to ensure that every customer receives the attention and care they deserve. If you or your husband have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Amazing experience, Jaime did a great job.
Amazing experience, Jaime did a great job. Thank you and we have found our new CJDR family.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience with Jaime at Covert CDJR Bee Cave. It’s fantastic to know that you feel like part of our CJDR family now. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We look forward to seeing you again and continuing to provide excellent service!
Dealership and inventory was good, the only not so good
Dealership and inventory was good, the only not so good part was the salesperson. He in my opinion didn’t worked with us as I would have liked it.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. While we’re glad to hear you were satisfied with the dealership and our inventory, we’re sorry to learn that your experience with the salesperson didn’t meet your expectations. We strive to provide excellent service to all our customers, and it’s disappointing that we missed the mark in this instance. We appreciate your input and will use it to improve our service. If you’d like to discuss this further or if there’s anything we can do to assist you, please feel free to reach out.
Everyone was very friendly.
Everyone was very friendly. The dealership was very clean and professional. The salesman was very professional and polite. Financial department was very easy and understanding.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rusty, Thank you for your wonderful review! We're thrilled to hear that your experience at Covert CDJR Bee Cave was positive. It’s great to know that our team’s friendliness, professionalism, and the cleanliness of our dealership made a good impression on you. We’re also pleased that you found the finance department easy and understanding. Your feedback means a lot to us, and we look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!