Reviews
It was good, but I was not given all the details about by
It was good, but I was not given all the details about by Jeep. I found items I didn’t know existed and didn’t know how to work them and there is no documentation on them. I need to pay a visit to go over them. Every one is very nice there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re glad to hear that you had a positive experience at Covert CDJR Bee Cave and found our team to be nice. We apologize for any oversight regarding the details of your Jeep and understand how important it is to have all the necessary information. We’d be happy to assist you in going over those features and answering any questions you have. Please feel free to reach out or stop by whenever it’s convenient for you. We appreciate your input and look forward to helping you fully enjoy your vehicle!
The deal ship was professional and courteous.
The deal ship was professional and courteous. They worked with me and ensured I understood every step of the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review! We're thrilled to hear that you had a professional and courteous experience at Covert CDJR Bee Cave. Our team is dedicated to ensuring that you understand every step of the process, and it’s great to know we succeeded in doing so. We appreciate your feedback and look forward to serving you again in the future!
The dealership is in a new location and trying to secure
The dealership is in a new location and trying to secure clientele. Need I say more ?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your insight as we work to establish ourselves at our new location at Covert CDJR Bee Cave. We're committed to providing exceptional service and building lasting relationships with our customers. If there’s anything specific you’d like to see or any suggestions you have, please feel free to share. We value your input and hope to earn your trust!
Teo was very professional and engaging.
Teo was very professional and engaging. I felt very comfortable through the whole process. I will definitely be back because of the great deal and experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re delighted to hear that Teo provided you with a professional and engaging experience. However, we’re a bit confused by the 5-star comments alongside the 1-star rating and wonder if it might have been a mistake. Your satisfaction is important to us, and we’d love to understand any concerns you may have. We look forward to seeing you again soon!
We were helped by so many amazing people at Jeep.
We were helped by so many amazing people at Jeep. John, Javier, Noah and Tyler were always there willing to answer any questions I had over the past few weeks. Really appreciate the great service we received. Everyone there goes above and beyond to make sure the customer is pleased and well informed with their purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kelly, Thank you for your wonderful review! We're thrilled to hear that John, Javier, Noah, and Tyler provided you with such amazing service at Covert CDJR Bee Cave. Our team is dedicated to ensuring that every customer feels informed and satisfied throughout their experience. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle!
Best experience trading in and purchasing a vehicle!
Best experience trading in and purchasing a vehicle! Have already recommended the dealership to several friends in the area!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re thrilled to hear that you had the best experience trading in and purchasing a vehicle at Covert CDJR Bee Cave. Your recommendations to friends mean a lot to us! If you need anything else in the future, don’t hesitate to reach out. We look forward to serving you again!
Great experience and would highly recommend this
Great experience and would highly recommend this dealership to anyone buying a new car. Jaxsen was awesome too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Neenee, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Covert CDJR Bee Cave and that Jaxsen was able to assist you so well. Your recommendation means a lot to us! If you have any questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your new car!
They are always fast and friendly.
They are always fast and friendly. Oil change and tire rotation done before I knew it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, Thank you for your great feedback! We’re so glad to hear that you had a fast and friendly experience at Covert CDJR Bee Cave. Our team strives to provide efficient service, and it’s wonderful to know that your oil change and tire rotation were completed quickly. If you need anything else, feel free to reach out. We look forward to seeing you again!
Great work.
Great work. Did what they promised and work was as expected. U recommended them for sure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review! We’re thrilled to hear that the team at Covert CDJR Bee Cave met your expectations and delivered on their promises. Your recommendation means a lot to us. If you need any further assistance or have any questions in the future, please feel free to reach out. We look forward to serving you again!
Dealership as a good selection of vehicles and had one
Dealership as a good selection of vehicles and had one with most of the features I wanted. Better selection than a lot of local Dodge dealers I have dealt with in past. Some added fees to the initial purchase price listed on the website for options already on the vehicle was a little annoying, but that's how it goes. Still waiting on a $50 Amazon card for coming in to 'test drive' a vehicle. Got what I wanted, though.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Shane, Thank you for your feedback and for choosing Covert CDJR Bee Cave! We’re glad to hear you found a vehicle with most of the features you wanted and appreciate your patience regarding the added fees. I’m pleased to let you know that your $50 Amazon gift card for coming in to test drive a vehicle has been approved for distribution today. If you have any other questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again!