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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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Gilbert Ahumada is always the best service advisor when I

Gilbert Ahumada is always the best service advisor when I need work done on my Jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Roy our salesman was very nice, knowledgeable and

Roy our salesman was very nice, knowledgeable and helpful. Made the whole process of purchasing our truck very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Truly the best dealer purchase we have ever experienced

Truly the best dealer purchase we have ever experienced in our 51 yrs of marriage. Cordial staff, quickly helped us with paperwork completion, answered our questions completely, showed us comparison prices, sent us off with a beautifully cleaned Fiat. Thank you Bob Baker Dealership for a great experience, Balogh/Nieto Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Juan Gonzales, the service advisor, is excellent, answers

Juan Gonzales, the service advisor, is excellent, answers and updates quickly, delivers on the timeline, and has amazing customer service skills!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Roland and Roy were awesome to work with, made sure I

Roland and Roy were awesome to work with, made sure I understood everything before my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent, professionell service advisor.

Excellent, professionell service advisor. We bought two Jeeps there, always great service in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Juan, Service Advisor and Devin, Technician, were very

Juan, Service Advisor and Devin, Technician, were very professional and very thorough in servicing my vehicle. It’s one of the reasons I drive the distance to have my car serviced regularly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Stephanie and Vanessa were professional and customer

Stephanie and Vanessa were professional and customer focused as well as their communication skills were clear and concise

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, Excellent communication.

Great service, Excellent communication. Very professional. Highly recommended. Vanessa Alvares from services was very kind, professional, and knowledgeable. Experience was great highly recommended place to get your car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have nothing good to say.

I have nothing good to say. I don’t know how they are even in business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.