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AutoNation CDJR Carlsbad

(768 reviews)
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 681-6688 (866) 681-6688
Used (866) 682-5329 (866) 682-5329
Service (866) 685-2939 (866) 685-2939

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation CDJR Carlsbad from DealerRater.

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I serviced my Fiat 500 with them.

I serviced my Fiat 500 with them. The service was great. They took care of all paperwork and warranty and even washed my car. All details explained about the process and updates on the status. And they fixed it within a few hours. The only downside is that I needed to go there to speak with them. I could not schedule an appointment for Fiat (for other brands, it is possible).

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tianna p was really nice and friendly and got me taken

Tianna p was really nice and friendly and got me taken care of fast would definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Super friendly staff and the wait time wasn’t too bad!

Super friendly staff and the wait time wasn’t too bad! They gave great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dropped my jeep off at 9 kept calling them around 1

Dropped my jeep off at 9 kept calling them around 1 nobody would answer a phone. Any phone I tried every extension and not 1 phone answered they never called to tell me it was finished I just showed up at 4 and it was sitting there done. Terrible customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Juan gonzales was very professional in handling the

Juan gonzales was very professional in handling the recall. Also very good about calling me about the progress of the repair since I brought it in on a Labor dsy weekend.. Only thing I did not like was no loner was available because of the holiday. He did a great job explaining to me what the recall replaced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very clean, staff attentive and easy to work with.

Very clean, staff attentive and easy to work with. Easiest shopping snd buying experience we’ve ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We purchased a used vehicle for our daughter.

We purchased a used vehicle for our daughter. We got a great car at a fair price. Everyone that we encountered was courteous and professional. After seeing the car that we wanted on the internet, we went in for a test drive and left with the car within a couple of hours. Our salesman called the next day to make sure that we were happy with the car. Everyone there works as a team and seem happy to be there. Our entire experience was positive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Vanessa was an absolute pleasure to work with!

Vanessa was an absolute pleasure to work with! Great overall service! I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was handled extremely well from the showroom,

Everything was handled extremely well from the showroom, test drive and signing of paperwork and finance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The overall experience was professional and both Roland

The overall experience was professional and both Roland and Mauricio were courteous and helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.