Excel Auto Lounge

Worst experience ever. I purchased a gmc Savana and my doors don’t even lock can not lock will not lock.I put my working equipment into the van a got robbed the same day,I never noticed the doors don’t even lock. The dealership is never gonna be honest selling these vehicles,You gotta hold your head high get to the money and pay off your bill like a real man.

Rick handled the whole buying process great .felt happy about the process very smooth and eazy

Run from this predatory dealership. I seriously wish I would have read the reviews before driving 3hrs up for a truck. I gave my credit card number to someone over the phone who said they would allow me to place a deposit on the truck; we get there after making and appt and someone else had the keys and was showing it to another customer. The Vehicle was listed for $15,495. After the test drive, the salesman tacked on ALL OF THESE HIDDEN FEES and forces packages onto us because “they already added it to the truck”— treatments we didn’t want or need. Also, the price shown online is only if you finance; we were paying cash so they added an additional $4k. The final price we were given was $28,893! And during the test drive the truck had gear change problems! Literally anywhere else is better than here. When we complained about the false advertising David the salesman said “that’s how we get you in the door.” Avoid this rip-off dealership. The price you see will double!

Arrived and sat down with my salesperson and was told 5700 down payment and $700 car payments for 66 months were normal for a 12,000 car. A 12,000 car with 5,000 in fake fees. Salesperson was extremely disrespectful and after he could not get his scam on me he brought in the manager. He insulted my intelligence each time I said anything remotely sensible. Was told by the manager that he can tell I’ve never read a full contract just by looking at me. Manager also walked away muttering under his breath along with the salesperson. He is a narcissist and a scammer avoid at all cost. I Walked outside to get some information from my bank where I was told by someone leaving that I should just take my business elsewhere and that the people inside were evil scammers. As I left out the manager told me he’d give me the deal without the excessive fees. From him saying that I knew he wasted my time for 3 hours trying to scam me instead of giving me he price I asked for initially. Was also told that my vehicle was there for only 1 day as it was damaged and extremely dirty inside. The listing for the vehicle had been posted for the past 2 months. Which leads up to the realization that these cars sit in the lot and rot until they can get some sucker to sign for double the cars value. They only service vehicles when they are sold, how could you trust them to properly service your vehicle when they lie before you even get inside? You can’t. Manager muttered under his breath “I guess some people don’t know math.” I confronted him and his partner who were laughing and told them I wasn’t disrespecting them why are they disrespecting me? The manager nodded me off and said have a good day dismissing me. If you have half a brain cell, AVOID THIS PLACE.

This place is a joke 3hr drive to find out car is a junk check engine light on missing catalytic converter loud and illegal tires were shot crack tail light and dirty pictures aren’t accurate and Charlie’s a liar car is far from perfect wasted my time at Excel auto Clowns don’t waste yours auction hackers ps forced to give a star in order to write review should be 0 stars

Went there today. You should believe the harsh reviews. I showed up for a car that was listed online for $9,990. I called first and asked if there were going to be additional fees and was told 'no'. When I got there it was a very busy showroom with dance music playing. I immediately noticed that there was a banner advertising a LoJack-type system (like it was a good thing). I was later told that it is installed on all vehicles so they can locate and repo the vehicle if you don't make your payments. I was going to pay cash, so I wasn't concerned. Despite the fact that I wanted to make sure the final price was what was online before looking at the vehicle, they weren't allowing that. I had to look at, and drive, it first. Finally I asked what the price was going to be and they started with $15,550. They said the $9,990 price was for financed deals. When I offered to pay the $9,990 asking price plus tax and reasonable paperwork fees they refused. In the end I wasted 90 minutes. Total garbage organization.

As a new customer it’s easy to say that they emphasize on building good relationships with their customers. I’ve had a great experience, shoutout to Ronny, he is the man!

The services sucks .they didn’t know anything we ask.took a long time to get some help .so we walked out

They are a bunch of liars and crooks. The sales manager, Alex in there is extremely unprofessional and should not be in that position. They made us drove three hours and when we got there, we found out that there are a hidden fees of $4000 on top of the online advertise price.

This is the WORST DEALERSHIP EVER I have a car I can't drive SCAM