Reviews
Bought my Honda Civic here, condition was 9 out of 10.
Bought my Honda Civic here, condition was 9 out of 10. It has great fuel economy, runs smooth and is reliable. Dealership staff was very friendly and transaction was easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership is fantastic.
This dealership is fantastic. I have purchased two cars from them and have had no issues. The managers and finance team are smooth and there are no unnecessary delays. They provide clear and honest information which I even checked separately and everything was correct. A reliable place to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Toyota RAV4 purchased from Excel Auto Lounge was a great
Toyota RAV4 purchased from Excel Auto Lounge was a great decision. Spacious, comfortable and economical. The team was professional and friendly, which made the buying process as comfortable as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you're searching for a high-quality car at a fair
If you're searching for a high-quality car at a fair price, I recommend this dealership. Special thanks to the sales team and managers, who were incredibly professional and friendly. They patiently guided me through the selection process and provided invaluable assistance. Much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A month ago I bought a family car from them, all my
A month ago I bought a family car from them, all my relatives really liked it. We drive it together almost everywhere, no problems were found, I hope it will continue. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I contacted the Excel Auto Lounge.
I contacted the Excel Auto Lounge. Now I have a car, the monthly payment is not that scary, I can handle it without any problems. In a few hours I was fully registered. I was quite satisfied with the work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The car matched the description, no surprises.
The car matched the description, no surprises. Very pleased with the level of service, it's nice to deal with people who really value their customers. I found exactly what I needed at Excel Auto Lounge! I recommend it to all my friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible experience!
Horrible experience!! Watch the hidden fees!! Don’t deal with them!! They keep your deposit and charge you for pictures they took!! Like 1,000 dollars worth. When you approach them about it, they slip out the back door like roaches.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The manager was incredibly thorough and honest in
The manager was incredibly thorough and honest in explaining all details about the car and financing options. The entire purchasing process took about two hours, which is normal, and besides everything went smoothly. Exceptional customer service, recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
When to look at a car one of their sales representatives
When to look at a car one of their sales representatives was rude and not sincere. Wasn’t able to test drive the car. Was going back and forth in looking for the key. Trying to pay first without a key. It was very sketchy. Bad experience from them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase