Reviews
I was pleased with my choice of car, it doesn’t cause any
I was pleased with my choice of car, it doesn’t cause any problems in operation, has a good chassis and a well-maintained interior.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We bought a used Volkswagen Tiguan in this car
We bought a used Volkswagen Tiguan in this car dealership. The car is comfortable, spacious, it is convenient to travel in it with the whole family, we really love visiting new cities. Thanks to the car dealership for the excellent choice and excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The managers know their business very well, are polite
The managers know their business very well, are polite and friendly. They helped me choose a car that suits me perfectly. Buying a car at Excel Auto Lounge was easy and pleasant.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a Nissan Rogue here, it's roomy, comfortable and
Bought a Nissan Rogue here, it's roomy, comfortable and economical, plus I got it at a good price. The dealership staff was friendly and professional. If you're looking for a quality car, this is the place for you.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was pleased with my choice of car, it doesn’t cause any
I was pleased with my choice of car, it doesn’t cause any problems in operation, has a good chassis and a well-maintained interior.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff is polite, they are completely dedicated to
The staff is polite, they are completely dedicated to their work, that is, I just walk out the door, and a consultant runs up to me and starts doing his job. Overall, I liked it! The design took a few hours, in fact, it's not that much, if you think about it. I recommend this salon.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a Toyota Camry from Excel Auto Lounge, it was a
Bought a Toyota Camry from Excel Auto Lounge, it was a great experience for me. The team of professionals helped me find the perfect car for my budget. Smooth ride, great fuel economy, perfect for daily driving!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The manager carefully selected a car that matched all my
The manager carefully selected a car that matched all my requirements while offering a great price. The rest of the team was just as attentive, making the entire experience smooth and enjoyable. We were thrilled with the high level of service and drove away in our new car feeling excited and satisfied!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I drove an SUV from this car dealership.
I drove an SUV from this car dealership. It's called Acura MDX. I noticed the car on the advice of the manager. He described the model well, offered to test drive it, I agreed. I'm happy with the purchase, I didn't make a mistake with the car dealership - smart guys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Warning: This is long.
Warning: This is long. TLDR: Don’t shop here. Hidden costs and deceptive practices abound. Despite high hopes to the contrary, this is a typical scammy off-the-highway New Jersey car dealership, but probably even more so than others I’ve encountered - and I’ve been buying cars for myself and my family for 40 years. After a pleasant interaction over text with Lucas and an appointment made (no hidden costs, everything is negotiable, etc etc) I arrived at the dealership at my appointment time and of course Lucas is nowhere to be found, but Aron took over. I had come to see a 2019 Tesla model 3 long range listed at $15K which is a good price bordering on great. We took a brief test drive (Aron knew nothing about Teslas) and when we came back I told him I liked the car but was concerned about the condition of the tires - he immediately became defensive, but didn’t stop from pitching all the great benefits that came with buying from the dealership. I should have walked out when he mentioned VIN etching. I came prepared, had an insurance quote for this specific car and my insurance person standing by to issue the binder, and pre-approvals for financing from banks they work with, so when I told them a very specific price that I wanted to pay, Aron immediately - without doing any math - became aggravated that I was cutting too deep into their profits, but I explained my reasoning, I had already calculated tax, title, registration, a reasonable ($500) documentation fee and with their asking price and the pre-approval rate I new exactly how much the monthly payment should be. Now the disclosures are happening. Their first offer was for $58 higher per month and a 1-year longer loan. When I started digging in, I see $2874 for TT&L (should not have been more than $1500 for NJ, that currently has half the sales tax for EV), an exorbitant $900 doc fee, and $2645 for all the extras (VIN etching, lol, and oil changes!!) that came “included with the purchase”. Now I’m doing math in my head and figure that this is $4400 higher than what a reasonable dealership would charge. Not to prolong this already long review but things just went downhill from there, to the point that Aron’s manager Mike flat out insulted me and I left immediately afterwards. Lesson learned, my cost: 2.5 hours of driving, 4 wasted hours, and a soft credit pull. If you’re thinking that reasonable dealerships don’t exist, just keep looking. I got a much better deal on a very similar car the very next day.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase