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Excel Auto Lounge

(328 reviews)
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:30am–8:00pm 9:00am–5:00pm
Tuesday 9:30am–8:00pm 9:00am–5:00pm
Wednesday 9:30am–8:00pm 9:00am–5:00pm
Thursday 9:30am–8:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
(732) 606-4932 (732) 606-4932

Reviews

(328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excel Auto Lounge from DealerRater.

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From the first minute I realized that I was in the right

From the first minute I realized that I was in the right place. The consultants are open, helped me understand the options and finances. The cars are in perfect condition, everything is honest and without embellishment. I will definitely recommend Excel Auto Lounge to my friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The car was held until my arrival, and in real life it

The car was held until my arrival, and in real life it looked much better than I saw in the photos on the website. The price was exactly the same as on the website. I liked everything. The buying process was convenient and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Went to see a Vehicle, the price online and the final

Went to see a Vehicle, the price online and the final price was 6k difference. Plus the vehicle had minor damage and paint was fading, the sales rep was great. But it was just a let down when they try to sell a vehicle with a rebuilt title, and flood damage. Car smelled musty, who knows where black mold could been. For 17k I had to just pass on. Nothing bad on the people that work there. But just a huge let down.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Professional attitude and comfortable service are

Professional attitude and comfortable service are something that you can feel right away. The car was clean, prepared, like new. The documents were processed promptly. The staff is friendly, works clearly. The salon left a very good impression!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The good news was that the price was within our budget,

The good news was that the price was within our budget, despite the fact that we don't have much money. Thank you for your understanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The manager patiently answered all my questions, didn't

The manager patiently answered all my questions, didn't pressure me, and helped me choose the exact car I wanted. I bought a BMW here - everything was transparent, no hidden fees. Very pleasant experience with the purchase. I will also buy my next car here. Service 5 out of 5, they really care about the customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I decided to buy a car in another state — the guys

I decided to buy a car in another state — the guys organized a video inspection, sent a full report. The car matches the description 100%. You rarely find such service! I recommend it to everyone. Thank you for your honesty!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Qualified staff and a decent selection of models.

Qualified staff and a decent selection of models. I bought a Ford F-150 here. The car is in excellent condition, despite the mileage, and the price was a pleasant surprise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I thank the employees and the whole team for their

I thank the employees and the whole team for their professional approach to choosing my car. They consulted me competently, answered all my questions and provided detailed information about the selected models. Excellent used car dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The car I bought here fully met the stated

The car I bought here fully met the stated characteristics, including reliability and quality. I was pleasantly surprised by the high level of service and attention to me from the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.