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Excel Auto Lounge

(328 reviews)
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:30am–8:00pm 9:00am–5:00pm
Tuesday 9:30am–8:00pm 9:00am–5:00pm
Wednesday 9:30am–8:00pm 9:00am–5:00pm
Thursday 9:30am–8:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
(732) 606-4932 (732) 606-4932

Reviews

(328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excel Auto Lounge from DealerRater.

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We looked at several models of cars, the choice in the

We looked at several models of cars, the choice in the showroom was decent, and there was also something to choose from on the website. We settled on the Mercedes-Benz GL-class and never regretted that we bought it in this showroom. Everything went quickly, I don't like waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Now I am the owner of a wonderful car and I sincerely

Now I am the owner of a wonderful car and I sincerely thank the team for their exceptional work. The consultations were informative, the test drive was organized instantly. The paperwork went smoothly. Buying at Excel Auto Lounge was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I worked with Aron, flew in from Atlanta Georgia , he

I worked with Aron, flew in from Atlanta Georgia , he sold me a Chevrolet suburban that I have had nothing but problems with since I purchased and no resolution offered by this poor service dealership. One tire pressure light on before I leave they lie and say they just serviced it and it will go off, they did not service the vehicle at all less then 1k left in miles vehicle needed a oil change needed brakes, needed for the a/c to be charged notified the dealership in less the 2 weeks after purchase no assistance at all, they took over 60 days to get my tags to me offering no solution for the expired 30 day tags, blamed the dmv and myself. Less then 60 days from purchase I am having transmission leaks and trouble no response from sales person Aron as well I am getting sent around to voicemails when I call the dealership. They sold me a warranty that is registered to a different person. Overall complete poor quality dealerships customer service, sells problem vehicles with no solution or help after purchase. I would recommend staying away and purchasing your vehicle elsewhere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I worked with Aron, flew in from Atlanta Georgia , he

I worked with Aron, flew in from Atlanta Georgia , he sold me a Chevrolet suburban that I have had nothing but problems with since I purchased and no resolution offered by this poor service dealership. One tire pressure light on before I leave they lie and say they just serviced it and it will go off, they did not service the vehicle at all less then 1k left in miles vehicle needed a oil change needed brakes, needed for the a/c to be charged notified the dealership in less the 2 weeks after purchase no assistance at all, they took over 60 days to get my tags to me offering no solution for the expired 30 day tags, blamed the dmv and myself. Less then 60 days from purchase I am having transmission leaks and trouble no response from sales person Aron as well I am getting sent around to voicemails when I call the dealership. They sold me a warranty that is registered to a different person. Overall complete poor quality dealerships customer service, sells problem vehicles with no solution or help after purchase. I would recommend staying away and purchasing your vehicle elsewhere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have had experience with several dealers, but Excel

I have had experience with several dealers, but Excel Auto Lounge is the best! Exceptional transparency, professionalism and respect for the customer. I am glad I came here. The car is in excellent condition, the seller patiently explained every detail. Very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was surprised by the variety of cars, and choosing the

I was surprised by the variety of cars, and choosing the right model was not easy. I thank the manager, he told me in detail about the characteristics of the cars and helped me make a decision. And most importantly, the chosen option corresponded to my budget, since I did not plan to spend more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I turned to Excel Auto Lounge because of the large

I turned to Excel Auto Lounge because of the large selection of cars. This was my first car dealership that I turned to. With the help of consultants, I was able to choose the perfect option for myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I really liked this car dealership.

I really liked this car dealership. Large selection of cars, each car is like new. I really liked the attitude of the staff and attention to detail. You can feel professionalism in everything. I recommend Excel Auto Lounge!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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DealerRater really helped me find a reliable dealer!

DealerRater really helped me find a reliable dealer! It's convenient to read real reviews from other buyers, compare ratings and experiences. Thanks to this resource, I made a confident choice and was satisfied with the service. I recommend it to everyone who is looking for an honest car seller!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

If you are looking for an honest seller with nice cars,

If you are looking for an honest seller with nice cars, you should come to Excel Auto Lounge. I bought a car for my wife - the managers helped me choose an option that fit my budget and without surprises. Everything was done quickly and efficiently. Thank you for the service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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