Reviews
Very nice staff.
Very nice staff. Sue in the body shop department was also very nice and knowledgeable! Car looks great…job was completed about the time they said it would be!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service writer all the way to the customer service
The service writer all the way to the customer service desk. Everyone was courteous, went out of the way to get answers and kept me up to date on want was happening.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Special ordered truck process was smooth and the
Special ordered truck process was smooth and the dealership met all expectations. I would highly recommend buying your next ride from Cocoa Ford.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased my truck last week and after driving it at
I purchased my truck last week and after driving it at night for the first time I noticed one of the headlights was out. One phone call to service and my truck was in the shop the next morning and fixed in 2 hours. From initial phone call to completion it was a pleasant experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very professional, prompt and all around great customer
Very professional, prompt and all around great customer service thank you cocoa Ford five star
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jimmy is a very good service advisor I have been dealing
Jimmy is a very good service advisor I have been dealing with Jimmy for years
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service advisor Star was wonderful answered
Great service advisor Star was wonderful answered questions in a timely manner and was very professional
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick very professional service and I recommend it very
Quick very professional service and I recommend it very highly. Will continue servicing my Ford vehicles here.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service Manager was very knowledgeable and answered
The service Manager was very knowledgeable and answered all my questions and had all my issues taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jimmy, my service representative was very professional
Jimmy, my service representative was very professional and kept me informed throughout the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase