Reviews
pleasant experience Andrew Saville was my service writer
pleasant experience Andrew Saville was my service writer clear communication He did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very knowledgeable and easy to work with.
Everyone was very knowledgeable and easy to work with. The communication was excellent and my vehicle was completed in the time frame I was quoted. Very satisfied.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience purchasing a car from Cocoa Ford.
Great experience purchasing a car from Cocoa Ford. I would happily recommend them to anyone looking to buy a new or used vehicle.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional and Thorough and all work was done in a
Professional and Thorough and all work was done in a timely manner by the Tech and Service Advisor who kept me advised of status and concerns.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast efficient service.
Fast efficient service. No waiting in line friendly service personnel easy check out with the cashier
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealer informed me of the situation with my car and took
Dealer informed me of the situation with my car and took time to explain the problem
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jimmy was attentive and responsive to my questions and
Jimmy was attentive and responsive to my questions and concerns. I'll be trusting my Explorer to this Service Department.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
VIP service maintenance.
VIP service maintenance. Drop off at 8am. Vehicle ready by 1pm. Courtesy van home delivery and return customer pick up. Constant text up dates throughout plus video of tech inspection of truck. Above and beyond customer treatment provided. I was just amazed.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service!
Excellent service!!! Will not purchase a car anywhere else. Great team! Ask for Craig Hiller and Peter Kretowicz.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service and communication.
Excellent service and communication. Service rep knowledge and expressed depth of knowledge in my vehicles and my concerns
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase