Skip to main content

Cocoa Ford

(314 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–12:30pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 927-0943 (888) 927-0943
Used (877) 873-6789 (877) 873-6789
Service (877) 870-0246 (877) 870-0246

Reviews

(314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cocoa Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Everyone was great.

Everyone was great. Would definitely recommend this dealership for anyone. Will definitely go back when service is needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Great and fast service.

Great and fast service. Repaired my truck the same day that I called to see if they could work me into the schedule. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Purchased a used vehicle from their lot. The vehicle was in immaculate condition. The associate that assisted us was very knowledgeable and able to answer. Every question we had about the drivetrain, engine, electronics, and other aspects of the vehicle. Will definitely recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Everything was great except I found the price of the

Everything was great except I found the price of the repair was steep. $640 to charge up the AC system and replace the valves.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I had an overall good experience with Cocoa Ford.

I had an overall good experience with Cocoa Ford. They were prompt and efficient in resolving the problem that I had. Very professional and they offered courtesy vehicles to take me home and also pick me up to pick up my vehicle. I thought it was a bit costly but everything else is these days. I was pleased with my experience. And with the work that was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent workmanship.

Excellent workmanship. Car was left clean as it was before service. I really liked the video inspection report I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a very good experience with Cocoa Ford today with

I had a very good experience with Cocoa Ford today with their come to your home service. Started with dealing with Chris, setting everything up, to the tech who performed the service on my 2019 F150. I would highly recommend Cocoa Ford Service dept. This was second time using them, and won't be my last. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Started with Service manager, Chris, who was very

Started with Service manager, Chris, who was very helpful. Let me know that I could have my vehicle service right at my house. The service technician Daniel came and did an excellent job. I was able to stay home work from home and still have my vehicle serviced without having to sit in the waiting room

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great place to shops for a vehicle and the mobile oil

Great place to shops for a vehicle and the mobile oil change is awesome! They come to you, even at your work 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Came in for the Works.

Came in for the Works. Everything was completed quickly. Wondered why all fluids weren't checked like power breaks and transmission fluid

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.