Cadillac of Naperville

Chris and Jose we’re very helpful in the service department. Jose was able to get me a tow truck and Chris was able to get me a courtesy car for the weekend. And obviously mechanics were able to put in a new alternator and battery The service and work were outstanding.

Top notch people. Friendly, knowledgeable and willing to go the extra mile to make sure you're happy. Of course dealerships are more expensive, but you're paying extra to get top service and with these people you feel like you're getting what you paid for. Take your car to them in confidence.

The most friendly visit I ever had here. Chris was Attar rice and informed me all day for my check engine light. First time offered me a loaner. I use to hate coming here but this was the best experience ever

Excellent sakes and customer service ! Third Cadillac our immediate family has purchased or leased in past few years with always the best staff and service Salesman Joe Pro was extremely knowledgeable and helpful as was finance. Also the young gentleman who provides vehicle setup and training was incredibly helpful

Appreciate the canned response, however there is absolutely no room for miscommunication in this case. I have a picture of online vehicle with the same stock number for ~110MSRP and then I have a picture of your PO asking for a Misc extra 20k, so over 130k. It's taken me a lifetime to be able to buy a car like this, but I'm the little guy here and I don't have 20k extra so you can make a near-sited profit. No thanks on your offer to use Cadillac of Naperville to order another one? Integrity, Loyalty, and Customer service certainly aren't aligned with bait and switch or price gouging sales strategies. And to be clear, if GM allows to happen, well judge for yourself -(

Great professional service including their valet program or loaner - they always have the customer in mind first. Total satisfaction is the key with Cadillac of Naperville

They took the time to check out everything that I asked them to check out, like always they went above and beyond to fixed everything that was wrong with my 2012 Cadillac

Car was serviced properly delivered back to me on time for the facilities are very nice the people are very courteous a genuinely good experience e

Good job, clean facility, nice people , fast service, what more can I say. I certainly count more words than this but I guess I need to say more

Quick help with loaner car easy to schedule appointment great loaner car great communication to keep me updated comfortable lobby and great wi fi and coffee