Reviews
The sales person Aaron Thomas did an excellent job in
The sales person Aaron Thomas did an excellent job in both explaining the vehicle and helping us through the process.Sherri in finance explained all of our options and warranty details.The biggest surprise was a young man named Conor whose task was to help us connect to on-star and my cadillac while also explaining and demonstrating all the features in the vehicle.He exhibited a level of knowledge and an immense amount of patience in helping us familiarize ourselves with all of the features in the vehicle.He made it a very pleasant experience with a level of detail I have never received when purchasing a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barb, We love seeing this! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you need any assistance in the future, please do not hesitate to reach out to me or our team. PS I'll be sure to share this with Aaron, Sherri and Connor! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Everyone was helpful when making my decision and
Everyone was helpful when making my decision and purchasing my new car. The conversations were always pleasant and questions were answered quickly and efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That is super to hear! We’re grateful for your kind words and happy to know Cadillac of Naperville has met your expectations. Your support is what inspires us to consistently give our all. Many thanks again and warm regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Bennet in sales was very professional and answered all of
Bennet in sales was very professional and answered all of our questions. Sherri in finance was professional and made the purchase a smooth process. The dealership was clean and comfortable and had a great selection of vehicles to choose from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lou that is super to hear! We’re grateful for your kind words and happy to know Cadillac of Naperville has met your expectations. Your support is what inspires us to consistently give our all. PS I'll be sure to share this with Bennett Tustin, Sherri Pacchiano and the rest of the Cadillac Team. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Bought my used XT4 on line ,worked with Max.
Bought my used XT4 on line ,worked with Max. He made it all so effortless and simple. We drove 2 1/2 hours one way and we were greeted warmly and seated inside its beautiful and clean dealership. Max had the paperwork for the car and financing all ready to be signed. I'm very happy with my XT4 and experience with this dealership ,most of all Max! Thank you !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lorrie this is great to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Max Demare and the rest of the Cadillac Team! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Great dealership with a large selection of both new and
Great dealership with a large selection of both new and used cars and very professional staff. We had the honor of working with veteran sales rep Lester L, sales manager Brad, and finance manager Sherry. They were all very kind, honest, and made the whole car buying process very easy. We are very happy with our Escalade and would recommend this dealership to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zunair this is great to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Les Laufer, Brad Tustin, Sherri Pacchiano and the rest of the Cadillac Team! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
We had an amazing experience from start to finish at
We had an amazing experience from start to finish at Cadillac of Naperville, Bennett, Bobby and Sherri were all amazing to work with and I would recommend them to anyone in the market for a new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is great to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Bennett Tustin, Bobby Boudreau Sherri Pacchiano and the rest of the Cadillac Team! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Friendly modern dealership with excellent knowledge about
Friendly modern dealership with excellent knowledge about Cadillacs. Very easy to do business with before and after the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Al this is super to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with the Cadillac Team! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Thank you for the nice service and I will definitely
Thank you for the nice service and I will definitely recommend you to someone thank you są much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pawel, This is great to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Cadillac of Naperville has set the bar incredibly high!
Cadillac of Naperville has set the bar incredibly high! From start to finish, the team displayed absolute perfection in every aspect of their service. Their respectful and caring approach made me feel like family. I couldn’t have asked for a better experience—professional, patient, and always with a smile. Highly recommend if you want impeccable service and a genuine connection! Shout out to Mark Heffner such a great guy with perfect communication skills!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anthony, This is great to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Mark Heffner and the rest of the Cadillac Team! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
We felt that we were special customers.
We felt that we were special customers. Everything handled throughly and all our questions answered. Very happy with our purchase and would return again in the future.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is great to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile