Reviews
Impressive place to do business.
Impressive place to do business. Very well maintained and very friendly people. As a customer I felt respected and appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you and that is super to hear! We’re grateful for your kind words and happy to know Cadillac of Naperville has met your expectations. Your support is what inspires us to consistently give our all. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Great service in a new beautiful facility.
Great service in a new beautiful facility. Aaron Thomas does an excellent job, very friendly and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ray that is super to hear! We’re grateful for your kind words and happy to know Cadillac of Naperville has met your expectations. Your support is what inspires us to consistently give our all. PS I'll be sure to share this with Aaron Thomas... he will be very happy to hear about your experience with himself and Cadillac of Naperville. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Les Laufer was a great salesperson who helped every step
Les Laufer was a great salesperson who helped every step in the purchase process along with Tony Capparelli. Sherri Pacchiano was great in the financing process as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That is super to hear! We’re grateful for your kind words and happy to know Cadillac of Naperville has met your expectations. Your support is what inspires us to consistently give our all. Please keep the feedback coming! PS I'll be sure to share this with Les Laufer, Tony Capparelli and Sherri Pacchiano... they'll all be very happy to hear about your experience with them and Cadillac of Naperville. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Very professional and friendly staff.
Very professional and friendly staff. Marc answered a lot of my questions via email before I arrived. So once I drove the XT4 I was sold. Marc worked quickly and I was out of there with my car in about 2 total hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Century, that's great to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Marc Figueroa, he'll be happy to hear about your experience with him and Cadillac of Naperville! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
I had a great experience with Jon Blake buying a car from
I had a great experience with Jon Blake buying a car from out of state and had it shipped to me in Idaho. Jon was straight forward and got things done quickly. The car was in the perfect condition Jon described it to be in. Thanks again Jon and Cadillac of Naperville!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Phil, Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Jon Blake, he'll be happy to hear about your experience with him and Cadillac of Naperville! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
We had a wonderful customer experience with the purchase
We had a wonderful customer experience with the purchase of our new Buick Envision Essence. Seth Lafido was very helpful, professional, friendly, and was eager to make the process of our purchase go smoothly, quick, and easy. I appreciated the check up calls before and after our experience, that made us feel that he was prepared and cared that we the trip home ok and everything was working out so far with the Buick! Sherri, the finance manager was also great! She was also very professional, informative, understanding and very helpful getting the sale finalized with ease! We love our vehicle so far and would definitely recommend Cadillac if Naperville to anyone who is looking for their next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Angela, that's so awesome to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Seth Lafido and Sherri Pacchiano, they'll both be happy to hear about your experience with them and Cadillac of Naperville! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Tommy and Les went above and beyond my expectations and
Tommy and Les went above and beyond my expectations and they were in constant communication.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's awesome to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Tommy and Les both of whom made your experience with us an exceptional one. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Ray and Tommy were great to work with at Naperville
Ray and Tommy were great to work with at Naperville Cadillac. They made us feel like family and treated us with respect and took every effort to make sure we knew about our car before we left the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That is so very nice to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Ray and Tommy whom both made your experience with us an exceptional one. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Purchased Cadillac Lyriq from Cadillac of Naperville in
Purchased Cadillac Lyriq from Cadillac of Naperville in February 2024. I was shopping for EV SUV and checking Cadilliac Lyriq along with other EVs. Mark Heffner worked with me throughout the purchase process making it was smooth and easy. Mark Heffner was knowledgeable and suggested the right options while not being pushy for the sale. After purchase Mark H reached out to check if I needed any help making it overall a pleasant experience. Mark Heffner and Steven Bajsanski were professional and would highly recommend Cadillac of Naperville.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vasudeva, that is so very nice to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Mark Heffner and Steven Bajsanski. They'll be happy to hear about your experience with our store! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
We had a very positive experience here and everyone was
We had a very positive experience here and everyone was very positive and pleasant to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sue, Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile