Planet Pre-Owned / Matthews Mitsubishi V

Very helpful, nice, friendly and personable. I've never gone to a dealership like this before and at first it was intimating and I was nervous. Made me feel comfortable purchasing my car. And the overall experience was great.

Mechanic never followed up with me if my warranty covered what needed to be fixed. He told me it was 5700.00 to repair I called back with warranty information and he said he would call back and he did not. Since then I trade my car and bought a Honda Pilot in Syracuse.

They do what they can given the constraints they are put under. Great people just hard situations.

My first service visit since buying the vehicle. Very good service in a reasonable time for a good price.

The car was in for wheel barring's and covered warranty work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did not explain how these recalls were corrected. After having the car for hours, they called and told me the brakes and pads were very bad. I took the car to my regular mechanic, and he said they were not bad and did not need work at this time. I was very disappointed that I was lied to.

Great selection. Staff friendly and knowledgeable. Second time buying from them and will return next time.

Everything went smooth and Deion was wonderful! Would definitely recommend everyone to go check out Planet Pre-owned

Good dealership and sales agent to deal with. Fast service and friendly staff. No issues.

Positive experience purchasing my new car. The dealership and salesperson was wonderful through the whole process.

They do a great job getting the cars in for service and getting them out.