Reviews
Service was done as requested and on time.
Service was done as requested and on time. Would bring my car back.in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Dion was great.
Dion was great. I felt I got a fair deal on the car. I have to be honest I don't remember the other mah you asked about if he was financing he was greatm
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- We're happy you found our staff to be so supportive during your experience here at Matthews. Thank you again for choosing Matthews and we hope to see you again.
It was quick and I didn't have to wait very long.
It was quick and I didn't have to wait very long. There was no major issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Very helpful Jumped through some hoops for us.
Very helpful Jumped through some hoops for us. Came in on his day off to help us.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!
Very clean atmosphere; friendly and knowledgeable
Very clean atmosphere; friendly and knowledgeable associates make the experience enjoyable. Thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Meghan- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Car dealership was quick and efficient.
Car dealership was quick and efficient. Would recommend them for an oil change if needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time!
The service department is not customer friendly.
The service department is not customer friendly. Unfortunately I would need to drive even farther out of my way to have work done on my Volkswagen as it is I drive an hour to get here. They act like I am an inconvenience and are condescending. I recently purchased a brand new car from the dealership and regret it because of the interactions I had with the service department and I haven’t even owned the car a month yet.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.
As usual the service was outstanding, Tim was great to
As usual the service was outstanding, Tim was great to deal with and very helpful. Thank you to Steve Monk for helping with my service needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
The service department is always super helpful and always
The service department is always super helpful and always take the time to answer all of my questions
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi -Thank you for sharing your great experience at Matthews. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!
Fine, thoughtful, flexible, and accommodating sales,
Fine, thoughtful, flexible, and accommodating sales, service, and management staff. I was not an easy customer so I appreciate my experience with Matthews even more. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.