Reviews
Easy to get service done to my vehicle and I usually
Easy to get service done to my vehicle and I usually don't have to wait too long.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time!
Did a great job as usual and at a resonable price.
Did a great job as usual and at a resonable price. A very competent staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
Very good to excellent maintenance and customer service
Very good to excellent maintenance and customer service personnel. They are always curtious, friendly, and quick with suggestions and answers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
I had a great experience!
I had a great experience! Would recommend that people come here. The dealer was very good!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cassie- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
They found me what I needed at a fair price.
They found me what I needed at a fair price. No pressure. Everyone was polite and friendly very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
Had a tire warring indicator situation, was quickly
Had a tire warring indicator situation, was quickly checked out and resolved not event. As always done professionally and service manager was above and beyond with me ,as I was just a drop in off the road. Couldn't ask for anything better then what was done and how it was handle. That is why I use your service center given in Norwich and as ways travel to Vestal.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!
Good quick and friendly and no concerns at this
Good quick and friendly and no concerns at this time easy to mak appointments at this location
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
Chris Skinner was absolutely a good service manager and
Chris Skinner was absolutely a good service manager and made sure to keep the customer experience as the top priority!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for sharing your positive experience with us at Matthews. We are delighted to hear about the smooth transaction with Chris and our team's dedication. We appreciate your trust and look forward to serving you again.
Clean - Fast - Clarity of Services in Question on
Clean - Fast - Clarity of Services in Question on Warranty and Tire Changes were not required. hands-on teams with excellence under one hour of waiting time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
Staff are very Friendly, courteous, and aim to please.
Staff are very Friendly, courteous, and aim to please. Waiting area is comfortable and nice.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!