Planet Pre-Owned / Matthews Mitsubishi V

We like how clean the showroom looked. Everybody was very nice and attentive. Adam's knowledge and exceptional salesmanship made my wife and I feel extremely comfortable during our car buying experience. Adam was awesome at listening to what we wanted and found the perfect car for us.

Everyone was very friendly and I was able to efficiently make an appointment. Wait time for the service was fine. My rating stems with the fact that I paid $82 for a standard oil change! Miller Hyundai (dealership for my other SUV) only charges me $40. Why did I bother paying an additional $500 to have Matthews black rewards? What benefit am I getting when I can pay the same price at Valvoline Instant Oil. Also, Millers price includes the fee for the tire rotation . Then, I’m told that I need new tires- at only 20,000 miles. Got 48,000 miles on my tires that came on my 2018 Tucson. I feel like this vehicle’s maintenance is already costing more money than it should, along with the crazy oil change bill. Something I will consider on my next vehicle purchase.

A day after picking up the car, it needed to go back to Matthews due to a trouble code. Either the vehicle was low on coolant or there was/is a sensor issue. A week later all seems fine so it seems it was low enough on coolant to trigger a code/light. Disappointed that this was not caught as part of your routine preowned car inspection and hopefully nothing else was missed. Other than that issue, the process seemed smooth and we were happy with Mykel.

Andy, the Salesperson, was very friendly remembered me from 6 years preevious buy which impressed me! Quick paperwork in my new car fast!

Everyone here is very nice, they helped me find the best car for me within my budget. I definitely recommend coming here weither it's your first car or your 5th.

The experience was wonderful I ran into a bit of a problem but it was resolved instantly and the paperwork was signed for my new car which I’m very happy with! The salesperson Mykel was excellent.

Friendly courteous employees and always ask before doing any extra work or repairs. Convenient hours

No complaints regarding my service experience at this dealership. Would recommend to others for service.

Top notch in this deal! Thank you so much for making it so easy as always..

Your employees are great! Knowledgeable and friendly. A great variety of vehicles for the consumer. Always a pleasure.