Reviews
Very knowledgeable about the car's problem and replaced
Very knowledgeable about the car's problem and replaced the damaged part without any qualms.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
The staff here are very knowledgeable and friendly.
The staff here are very knowledgeable and friendly. I always have a good experience when I have service done.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
Brake problem not fixed after having having it looked at
Brake problem not fixed after having having it looked at for 2nd time. Corey was very accommodating though!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're glad Korey is taking good care of you but, if your issue is not resolved please give General Manager, Jim Morse a call at 607-754-2050. Your business is important to us.
Everything went well got me in the same day I called and
Everything went well got me in the same day I called and did my 20,000 miles inspection
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
Jeremy Jackson was top notch in this deal!
Jeremy Jackson was top notch in this deal! Thank you so much for making it so easy.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
I know it's all about the sale, but it would have been
I know it's all about the sale, but it would have been nice to get a follow-up phone call after I made a $20,000 purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly value your business and if a call was never made to you after the sale, please let us sincerely apologize. Please give General Manager, Jim Morse a call at your earliest convenience at 607-754-2050.
The service team at Mathew’s is always great to work
The service team at Mathew’s is always great to work with. I take my VW Atlas there for everything! Thanks everyone!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you choosing Matthews and the perfect review!
Went in on a Saturday morning and was helped promptly.
Went in on a Saturday morning and was helped promptly.Will definitely be coming back again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
They performed the oil change just fine.
They performed the oil change just fine. But randomly charged me $39 extra. And the cashier couldn't tell me why, so I won't be back. My husband took the vehicle in before and was charged $40 less... figure that one out. I went out of my way to come here for reliable service, but I won't for that much.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We'd love the opportunity to speak with you however, your name is not displayed. At your earliest convenience, if you could provide us with more information but emailing us at TellUs@matthewsauto,com, we would greatly appreciate it.
The whole service dept crew was awesome in helping me
The whole service dept crew was awesome in helping me with my VW Golf TDi. I had a lot of frustration and bad advice until I got here. Thank you! Will be back again and again.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!