Planet Pre-Owned / Matthews Mitsubishi V

Mechanic never followed up with me if my warranty covered what needed to be fixed. He told me it was 5700.00 to repair I called back with warranty information and he said he would call back and he did not. Since then I trade my car and bought a Honda Pilot in Syracuse.

They do what they can given the constraints they are put under. Great people just hard situations.

My first service visit since buying the vehicle. Very good service in a reasonable time for a good price.

The car was in for wheel barring's and covered warranty work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did not explain how these recalls were corrected. After having the car for hours, they called and told me the brakes and pads were very bad. I took the car to my regular mechanic, and he said they were not bad and did not need work at this time. I was very disappointed that I was lied to.

Great selection. Staff friendly and knowledgeable. Second time buying from them and will return next time.

Everything went smooth and Deion was wonderful! Would definitely recommend everyone to go check out Planet Pre-owned

Good dealership and sales agent to deal with. Fast service and friendly staff. No issues.

Planet PreOwned helped me find the right car that was needed, at a time that unfortunately my credit history wasn’t the best - I had no judgment and hassle free experience, that made this such an easy process. Andy Husch made it simple, understanding, and well, hassle free as mentioned. I also met with the finical advisor, and he too, made it straight to the point and offered cars that fit our budget and needs. I enjoyed my experience and the SUV that was purchased is so well loved and appreciated! Thank you!

Positive experience purchasing my new car. The dealership and salesperson was wonderful through the whole process.

They do a great job getting the cars in for service and getting them out.