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Matthews Import Center

(897 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bill Kalka is the best!

Bill Kalka is the best!! I would not buy any car without him! Bill makes every purchase a joy, I have bought all my new vehicles from him for the past 17 years.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your continued business! We truly appreciate your business and the awesome review!

Jamal is so pleasant and assisted me always.

Jamal is so pleasant and assisted me always. Mathew’s Subaru people are great. Looking great Mathew’s dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jamal is the best and we're glad you agree! Thank you for your business and the perfect review!

Scheduling the appointment was easy.

Scheduling the appointment was easy. Wayne kept me informed and was very professional while I waited. I was there less than the hour I expected.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Wayne took great care of you! We appreciate your business and the great review!

It was clean land everyone was nice.

It was clean land everyone was nice.. they answered all questions I had and more. Thank you

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a great experience with us! We truly appreciate your business and the great review!

Everything went well I was happy with the service.

Everything went well I was happy with the service. The wait was longer than I perferred

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews to service your vehicle! We apologize for the delay and will work on providing a better future experience. We truly appreciate your business!

Very fast and friendly service, will be back soon for all

Very fast and friendly service, will be back soon for all my Kia needs, thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews and the great review!

Absolutely by far best experience and well taken care

Absolutely by far best experience and well taken care everything was perfect 😍 thank you so very much

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're so glad you had a great experience with our Team! We truly appreciate your business and your feedback!

The entire staff has been great with this warranty work.

The entire staff has been great with this warranty work. Originally tried to get this done last month, but an extra part was not ordered because of the special requirements of my model. The work and the windshield are spot on!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews for your warranty work. We truly appreciate your business and the great review!

Kyle was very helpful and informative throughout the

Kyle was very helpful and informative throughout the buying process. Matthews Kia was a very welcoming environment and we felt we were able to make an informed decision.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your new ride! We're glad to hear Kyle took great care of you!

Michele was friendly, knowledgeable, and professional.

Michele was friendly, knowledgeable, and professional. I liked her personal touch. . .walking me out to my car after service was complete and answering my questions.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you Michele took great care of you! We appreciate your business and if there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.