Matthews Import Center

We had end of lease vehicle coming and made the decision to purchase a new Subaru I. Stead of re-leasing. Our overall experience was was great and we purchased a 2024 Crosstrek.

The staff is courteous. They explained the issue, the parts needed, and how the repair would proceed. The dealership provides a comfortable waiting area for its customers.

This was my first new car purchase. It went really well and I'm happy with the vehicle I purchased. I hope to purchase another Kia again in the future.

Mike was very helpful and quickly took care of all the background paperwork so we were on our way with a new (to us) vehicle.

The person we dealt with was Mr. Nugent and he was awesome!! I would highly recommend him to other potential buyers!! tpg.

Factory recall on rearview camera mount was handled with speed and even rotated my tires. Cannot tell you how quality work makes me feel.

Employees at the service desk very friendly and knowledgeable. They all had a smile on their faces. Same with the people at the payment desk. I even got a Moo Cow.

Only problem is someone answering phone after they are paged otherwise all is good now

Routine maintenances four tpms sensors and mechanic recommended a new heat shield to protect the trunk from muffler heat. Also mechanic noticed rack and pinion issue which is a recall here in northeast due to salt from winter. Needed to order so still waiting to fix that.

Dealer got the job done on time as committed. Very good day of service status communication.