Skip to main content
2024 consumer dealer award
View 1 awards
2024 consumer dealer award

Reviews

(767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chevrolet of Orchard Park from DealerRater.

Want to share your experience with this dealership?

Write a review

Very good, very professional Great staff prompt time and

Very good, very professional Great staff prompt time and very easy to work with will use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scheduling service can be difficult but once there, the

Scheduling service can be difficult but once there, the team goes the extra mile to ensure all your issues are addressed and the work is done right the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

West Herr Orchard Park was very efficient And pleasant.

West Herr Orchard Park was very efficient And pleasant. I service was done, timely and with a smile. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Wester Chevy in Orchard Park was very Efficient and friendly. The service was timely and done with a smile.

A have been a regular customed for many years and Brian

A have been a regular customed for many years and Brian O'Sullivan has been so helpful. It is a true pleasure to purchase a car from him. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very satisfied with Philip and the others at West

We were very satisfied with Philip and the others at West Herr Chevrolet Orchard Park. Would definitely recommend him! 5 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This car dealer, sales and service department's offers

This car dealer, sales and service department's offers the best customer experience of my 59 years of leasing or purchasing a new vehicle. I know this may be hard to believe, but it is the truth. My sales man Dave, to Gary the service manager and his crew are great people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Two thumbs up!

Two thumbs up! The service department is very knowledgeable and friendly. I trust them and they always get me in and out quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Couldn’t be happier.

Couldn’t be happier. Dealt with Tom Mistetta, who I would recommend to anyone He was fantastic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

A dealership is as good as it's service department.

A dealership is as good as it's service department. This dealership has an incredible service team, with a trusted service advisor. Derrick is honest and explains everything and I would highly recommend West Herr Chevrolet Orchard Park!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve been buying cars from West Herr for many years, I’ve

I’ve been buying cars from West Herr for many years, I’ve always had great experience. I just want to say thanks to Carl Erickson at West Herr Chevy of Orchard Park he’s been great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No