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Hoselton AutoMall

(518 reviews)
Visit Hoselton AutoMall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a wonderful experience.

I had a wonderful experience. Manny was very helpful. I was able to trade in my vehicle for one that I really love and drive it home same day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're glad you enjoyed working with Manny! At Hoselton, our trade-in process is straightforward and efficient, allowing you to drive home with a new vehicle the very same day!

Great Experience!

Craig is fantastic to deal with! Great experience! Very informative & honest car dealer! I would highly recommend Hoselton Nissan. I love the Rogue Platinum…great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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a very shady dealership

purchased a used van from them took it back 2 weeks later for a broken e brake cable and check engine light on was told cat was bad but refused to fix and was told they fixed cable but did not touch it contacted previous owner they said they traded it in because of the bad cats so all the dealer did was shut off light and sent it out knowing it had bad converters

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joe Sproule was great.

Joe Sproule was great. This was my second time getting a car at the Hoselton Automall. Would do it again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Yes we agree - Joe is one of the best! At Hoselton Nissan you always get our best. We make it easy, simple, and fun to purchase a vehicle! Thanks for being part of the Hoselton Family. We look forward to servicing your new vehicle too!

Great salesman Craig.

Great salesman Craig. Very Horst and polite. Showed me everything on the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review, Mike! We're glad you enjoyed working with Craig! He is very thorough and always makes sure you are comfortable with all of the features and technology before making a decision!

Consumer response

Yes. Craig. Is very good salesman and great working with customers.

Consumer response

Host

I had a great experience.

I had a great experience. Jose was very knowledgeable and didn’t try to oversell. He compared the information on my old rav 4 (2014), with the new one I was looking at. He also compared the models and the options of each one. We discussed certain additional items that I was interested in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 4-star review, Judyhdee! We're glad Jose was helpful and provided an excellent purchasing experience! We will always work with you, not oversell you. And that your experience is transparent and easy so you get the vehicle you want. Welcome to the Hoselton Family!

WE love the Camaro and Cosmo was very helpful !

WE love the Camaro and Cosmo was very helpful ! this was our first visit to your dealership and would and have recommend you for anyone looking for a quality vehicle ! everyone was very helpful and friendly that we will be back !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

WOW! Thank you very much for the feedback and 5-stars! Cosmo is one of our best and the Hoselton Chevrolet Sales Team take great pride in making sure your experience is enjoyable and the process is transparent and easy! We are so happy that we exceeded your expectations. we look forward to servicing your new Camaro and welcome to the Hoselton Family!

the team was very friendly, it was a relaxed feeling with

the team was very friendly, it was a relaxed feeling with no pressure. I had my last four cars from Hoselton and have enjoyed the time working with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks you for the feedback and 5-stars! Jill and the entire knowledgeable Hoselton Toyota Team always make it easy and relaxed. You're buying a new car! It should be that way! And we are so glad to hear that your experience with us exceeded expectations!

Happy with Hoselton

I am happy with my Chevy Equinox SUV that I recently purchased from Hoselton. Lou Munoz did a very good job getting me into the vehicle I wanted after showing me a number of them. He was thorough while explaining the features of the one I bought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent car buying experience!

Bought a new car; they were fast, helpful and friendly. They did not pressure, and appeared honest. I would recommend this dealership and will be coming back for my car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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