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New Holland Auto Group

(460 reviews)
Visit New Holland Auto Group
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
New (877) 835-2043 (877) 835-2043
Used (877) 823-8892 (877) 823-8892
Service (888) 451-6149 (888) 451-6149

Reviews

(460 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of New Holland Auto Group from DealerRater.

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I sent a message to this dealership twice about looking

I sent a message to this dealership twice about looking at a vehicle and never received a response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sarah, I apologize if you did not receive our previous responses. Were you inquiring about a 2021 Toyota Sienna? If so, my Business Development team sent you emails on the following dates and times: March 14th at 9:09 AM and 4:15 PM March 15th at 10:31 AM March 18th at 10:13 AM Could you kindly check your Spam or Junk email folders? If this is not the correct inquiry or individual, please feel free to reach out to me directly at 717-351-1637, and I’d be happy to assist you further. Sheri Hackman - Executive Manager

New Holland Ford worked with me as I bought a new Ford

New Holland Ford worked with me as I bought a new Ford outright and the car was not right for me. They really listened and gave me a great deal on a car right for me. AARON FLICKINGER is the best sales person ever to deal with. Ask for him!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very happy with new car.

Very happy with new car. We have now brought 5 cars for Tom weaver, each time he has been great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From my inquiry, to the final sale, this dealership was

From my inquiry, to the final sale, this dealership was top notch. Jeremiah was a great sales person, making the process quick and easy. I highly recommend them for your next purchase, we drove 90 minutes, and it was well worth it !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They changed my oil and did not reset the dashboard or

They changed my oil and did not reset the dashboard or put a new sticker on my window. I keep get oil change due notice. I went in and it was less than 1000 miles since my last oil change. I asked why it was not reset and the sticker was not changed? They told me they forgot. I asked how to stop the notification about the oil change and he said it is in the owners manual! Poor service!! Also never changed the sticker on window! That's ridiculous! Now I have to figure out how to reset the oil change notice? Wow! I even bought the truck there brand new! I will never go back! This is not the first issue with them either!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When is a deal not a deal ?

When is a deal not a deal ? When it's from New Holland. 3/15/24 6:00PM put $2000.00 down on a vehicle & provided all signatures and required paperwork/documentation as requested. The dealership was unable to arrange financing & asked me to arrange. I met with our banker to do so and informed the salesman. Meanwhile, on 3/22/24 10:30AM I was at a funeral & received a voice mail threatening to sell the vehicle if I did not call this dealership within 90 minutes to confirm our interest in the vehicle, (the cashed check and signed documents were not enough ? ?) By the time I got back from the funeral, the vehicle was sold ! It was a total of 4 business days since providing the deposit and only 2 days since meeting with our banker. P.S. the bank ok'd the financing ! The 1 star is because the salesman was pleasant throughout; I think management was behind the shady tactics. At this time we're considering legal action due to a breathtaking breach of contract law.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback regarding your experience at New Holland Auto Group. We sincerely appreciate your feedback and we're very sorry you are unhappy with your recent visit. It was never our intention to sell the vehicle to someone else. We will take your comments into consideration to make changes to improve our customer experience. If I can be of further assistance, please contact me offline at 717-351-1637. Sheri Hackman - Executive Manager

Excellent sales staff, horrible service staff.

Excellent sales staff, horrible service staff. Buy here, but make sure to find another dealership to service your vehicle. They don't listen, don't follow warranty deals set up by sales. Change appointments on the whim. They don't follow through when they are told.if a particular problem, which is audible and tell.you it doesn't exist. Yet another mechanic at another ford dealership heard it. Stay away, you'll get better service from a regular garage or another dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The people at New Holland are by far the easiest and most

The people at New Holland are by far the easiest and most pleasant car dealership that I've encountered in 40 years of purchasing cars. Reasonable, down to earth, good people. I drove 75 miles to get there ... worth the drive. Outstanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

SUCH A GREAT PLACE TO PURCHASE FROM.

SUCH A GREAT PLACE TO PURCHASE FROM. HIGHLY RECOMMEND THEM TO ANYONE. MY SALESPERSON WAS JONATHAN IS VERY KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL. LOVE MY EXPERIENCE THERE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have partnered with New Holland Ford for decades.

We have partnered with New Holland Ford for decades. Their sales and service are excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.