Reviews
It was okay.
It was okay. I hate that the price on the window is not what you pay. Should tell people that it is going to cost 4-5 thousand more to get the coverage that they recommend.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
JPWO, Thank you for your feedback. We’re sorry to hear that aspects of your experience did not meet your expectations. Transparency is very important to us, and we regret if there was any confusion regarding pricing or recommended coverage options. We aim to provide all the information needed to make an informed decision and would be happy to review anything further with you. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out. Your input helps us improve. Sincerely, The Guest Experience Team Toyota of Scranton
I have leased several vehicles and am very pleased with
I have leased several vehicles and am very pleased with the service I have received on these vehicles. Jason is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear LGELIK, Thank you for your continued loyalty and kind words! We’re so glad to hear that your leasing and service experiences have been consistently positive. Jason will be thrilled to know his efforts have made such a great impression. We truly appreciate your trust in us and look forward to continuing to serve you for many miles to come! Warm regards, The Customer Experience Team Toyota of Scranton
Toyota of Scranton is always amazing when I take my car
Toyota of Scranton is always amazing when I take my car to get serviced. They treat me so well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
TESHUNE10, Thank you for the wonderful feedback! We're so glad to hear you feel well taken care of during your visits. Providing an exceptional experience every time is what we strive for. We truly appreciate your continued trust in us! Warm regards, The Service Team Toyota of Scranton
Great place to shop and quick at fixing my truck.
Great place to shop and quick at fixing my truck. I will recommend you to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
CHRISTMANC13, Thank you for the great feedback! We’re glad to hear your experience was smooth and that your truck was taken care of quickly. Your recommendation means a lot to us — we truly appreciate your support and look forward to seeing you again! Warm regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton
Polite prompt service.
Polite prompt service. Nice they give you chit for breakfast or lunch .A comfortable atmosphere.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi EDHOLZ, Thank you for the kind words! We're glad you enjoyed the polite, prompt service and the comfortable atmosphere. We’re happy to offer the meal voucher as a small way to make your visit more enjoyable. We appreciate your support and look forward to seeing you again! Warm regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton
Great company good customer service great people.
Great company good customer service great people. I will always get my cars from your company
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased several vehicles and have had a great
I have purchased several vehicles and have had a great experience with sales and with service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
poisoni004, Thank you for your continued loyalty! We’re grateful for your kind words and thrilled to hear that both our sales and service teams have consistently provided you with great experiences. We look forward to serving you for many years to come! Warm regards, The Toyota of Scranton Team
Very professional, informative, assisting and responsive.
Very professional, informative, assisting and responsive. I needed assistance with how to use a certain feature in my vehicle and was assisted without hesitation. The meal voucher is also a classy touch to the service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RAPA74, Thank you for the kind words! We're so glad our team was able to assist you quickly and professionally with your vehicle feature. It's great to hear you enjoyed the meal voucher as well—we love adding those little touches to make your experience even better. We appreciate your feedback and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton
Professional ,friendly people and good service.
Professional ,friendly people and good service. Best wishes for your and the company keep going
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
YESILOVEGOD27, Thank you for the wonderful feedback! We're happy to hear you experienced professional, friendly service during your visit. Your kind words and well wishes mean a lot to our team. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton
Great service Ashley was the best very
Great service Ashley was the best very knowledgeable comfortable waiting area highly recommendable Thank You
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BUYMEMOM, Thank you for the wonderful feedback! We're so glad to hear you had a great experience and that Ashley took such good care of you. Her knowledge and dedication are a true asset to our team. We're also happy to know you felt comfortable in our waiting area. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Thanks again, and we look forward to seeing you next time! Warm regards, The Service Team Toyota of Scranton