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Chapman Ford of Northeast Philadelphia

(910 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (855) 348-8650 (855) 348-8650
Used (855) 534-0049 (855) 534-0049
Service (866) 372-0631 (866) 372-0631

Reviews

(910 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford of Northeast Philadelphia from DealerRater.

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Friendly, worked really hard to get a good match of

Friendly, worked really hard to get a good match of customer, vehicle and workable financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Brian brooks was very kind and knowledgeable.

Brian brooks was very kind and knowledgeable. Made purchasing a vehicle pleasant and easy. Love the Ecosport

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Brian Brooks was very helpful, kept us updated on our

Brian Brooks was very helpful, kept us updated on our vehicle. Very professional and made the process easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience at Chapman ford was amazing.

My experience at Chapman ford was amazing.i am very pleased with my purchase & Johnel the sales person was amazing he made my buying experience easy no stress. Thank you Chapman Ford I love my ford edge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Chapman Ford of North East Philadelphia and my salesman

Chapman Ford of North East Philadelphia and my salesman Brian Brooks was excellent and assisted in the purchase of my new vehicle. i would recommend both to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best price of three dealerships shopped.

Best price of three dealerships shopped. Ordered a new Hybrid Maverick. Highly recommend Johnel Bethal who really delivered outstanding service. His listened to any questions and answered them showing his knowledge of the new vehicle. He took his time making sure we knew all there was to know about the vehicle and patiently made sure we mastered them. I really enjoyed his personality that resulted in really enjoyable sales experience. Johnel worked hard making sure our expeditions were exceeded.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Chapman ford NE and my salesman Brian Brooks went above

Chapman ford NE and my salesman Brian Brooks went above and beyond to help me with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Johnel is the epitome of a no pressure salesman.

Johnel is the epitome of a no pressure salesman. He is very personable and knowledgeable about the vehicles at Chapman Ford in Northeast Philadelphia. After driving quite a distance to another dealership to look for a truck, we drove around the corner to Chapman Ford and Johnel provided me with several purchase options. Even though I didn’t conclude my purchase with him, I did finalize my new truck purchase with another salesman for the same truck at another Chapman Ford that was just a few miles from my home. All the employees at Chapman handled this sale with the greatest passion for their business. Thank you Johnel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I can’t say enough about JonnyB, he’s a very

I can’t say enough about JonnyB, he’s a very knowledgeable salesman. Oh did I mention 😃, he’s sold me three great vehicles… Thanks for your service John see you soon buddy

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I've been with Ford for 8 years and I have had the

I've been with Ford for 8 years and I have had the pleasure of Johnel helping me with 2 cars. His was impeccable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.