Reviews
I have been buying cars from this dealership since 1990.
I have been buying cars from this dealership since 1990. Love the cars, love the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I was treated wonderfully by my Service Advisor, Matthew
I was treated wonderfully by my Service Advisor, Matthew D. I will be back for my service on my Infiniti.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us!
Amazing customer service!
Erik and the team are very knowledgeable and super service oriented. Erik and the team always goes above and beyond! Love Infiniti and this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maria Spilotro, we're glad to hear you enjoyed your visit.
The dealership is always clean and the staff is very
The dealership is always clean and the staff is very attentive. It's a pleasure to go there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
This was the best experience I’ve ever had buying a
This was the best experience I’ve ever had buying a vehicle! From start to finish everyone was so helpful and professional! I would definitely recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
07geotag-mists, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
I purchased my Infiniti QX60 in 2018 and have since
I purchased my Infiniti QX60 in 2018 and have since always brought it in for service at Infiniti of Scottsdale. Juan has helped me since day 1 and has always provided an incredible experience. Always kind and always helpful and the added convenience of a loaner vehicle has always been appreciated. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!
Avoid the headache
I purchased a 84 month (7 year) warranty. Now they claim the first 3 years of the warranty started 3 years before the warranty started. I paid for an 84 month warranty. Don’t do business with a company that will pull this kind of a stunt.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are disappointed to hear that you did not have a more positive experience with us at Infiniti Of Scottsdale.
Very courteous & informative about future service needed.
Very courteous & informative about future service needed. They also need a nice job of cleaning the vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mrmarkharmon, we're glad to hear you enjoyed your visit.
Great experience at this dealership.
Great experience at this dealership. Thank you, Candi! Everyone was very helpful throughout the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback!
Very efficient and professional.
Very efficient and professional. Great customer service. Take pride in their work. Highly recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback!