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2014 state dealer award
View 2 awards
2014 state dealer award
2020 consumer dealer award

Reviews

(570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Tustin Acura from DealerRater.

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Professional, efficient, and don’t play the

Professional, efficient, and don’t play the ever-so-tiring car sales gimmicks. From sales, finance, delivery personnel they truly live up to what their name stands for - Deliver Customer Happiness”. I was in and out of the dealership within 90 minutes to do a trade in and drove off with my new ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to make your trade-in experience at DCH Tustin Acura smooth and efficient. Thank you for recognizing our team's commitment to delivering customer happiness! Enjoy your new ride!

Very friendly and detailed customer service.

Very friendly and detailed customer service. They did all the paperwork for us so we don’t have to go to DMV by ourselves, that saved a lot of time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to provide you with friendly and efficient service at DCH Tustin Acura, saving you time on paperwork. Thanks for choosing us!

Hands down the best car buying experience I’ve ever had.

Hands down the best car buying experience I’ve ever had. Doug Savage was honest, patient, and truly cared about what I was looking for — no pressure, no games, just genuine help. In finance, Misael Iniguez was just as amazing. He made everything clear, transparent, and stress-free. I left DCH Tustin Acura feeling confident, respected, and actually happy with my purchase. If you’re tired of the typical dealership runaround, this is the place to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing such a positive experience at DCH Tustin Acura! We're glad Doug and Misael provided honest, patient, and stress-free service. Enjoy your new car with confidence knowing you've made the right choice!

Getting our new car was fast and easy, maybe the best car

Getting our new car was fast and easy, maybe the best car dealership transaction I've ever had.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This means so much to us, Sam! Thanks for choosing DCH Tustin Acura, and enjoy the new ride!

I am thrilled with my new Acura 2025 ADX.

I am thrilled with my new Acura 2025 ADX. Gilbert was very helpful with making me feel confident with my selection and even went above and beyond to deliver the car to me from another lot just so I could walk out with the car that same day. He made it happen. Highly recommend Gilbert at Tustin Acura. Great service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing how Gilbert provided such excellent service and made your experience at DCH Tustin Acura a memorable one! Enjoy your new 2025 ADX, and thank you for the recommendation.

My sales person named Brent was great.

My sales person named Brent was great. The whole Tustin Acura team was knowledgeable and easy to work with. Would recommend friends and family to this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending us to your friends and family! Brent and the team enjoyed working with you at DCH Tustin Acura and hope to see you again soon!

Gilbert Martinez at Tusin Acura were very friendly and

Gilbert Martinez at Tusin Acura were very friendly and helpful and made the buying process quick and easy.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted that Gilbert made your experience at DCH Tustin Acura smooth and enjoyable. Thank you for sharing this positive feedback!

Friendly staff, smooth process, honest pricing, no

Friendly staff, smooth process, honest pricing, no pressure felt valued, confident, and thrilled driving off happy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Amarabel, it's awesome that you had such a smooth and pressure-free experience with our team at DCH Tustin Acura. Enjoy your new ride!

Great experience with DCH!

Great experience with DCH! They handled the service of my car with professionalism and care. I really appreciated their follow-up text and making sure everything was ready. Thank you for the excellent service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jessica, we're happy to hear about your positive experience with our team at DCH Tustin Acura! Thank you for acknowledging their professionalism and care. We appreciate your feedback and look forward to serving you again in the future!

Excellent purchase experience and very professional and

Excellent purchase experience and very professional and friendly staff. Highly recommended. Sarun was amazing. Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We love hearing that Sarun and our team at DCH Tustin Acura provided an excellent purchase experience. We appreciate your recommendation and look forward to serving you again in the future!