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2014 state dealer award
View 2 awards
2014 state dealer award
2020 consumer dealer award

Reviews

(570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Tustin Acura from DealerRater.

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Sarun and Omar did a fantastic job helping me with my

Sarun and Omar did a fantastic job helping me with my purchase. Thank you so much for providing such a pleasant and welcoming experience! They were courteous, patient, transparent and straightforward with pricing and communication from the beginning to the end without being pushy. It was a pleasure doing business with the both of you. Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Harsha, thank you for sharing how Sarun and Omar provided you with such a pleasant car-buying experience at DCH Tustin Acura. We appreciate your kind words and hope you enjoy your new vehicle!

Everyone at DCH Tustin Acura were very helpful and helped

Everyone at DCH Tustin Acura were very helpful and helped me with finding the right vehicle. Very happy with my ZDX and the service provided by Justin and Misael. Would definitely recommend this dealership, thanks guys!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Timmy, it's great to know that Justin and Misael provided you with excellent customer service at DCH Tustin Acura. Enjoy your new ZDX, and thank you for recommending us!

It was an easy and delightful experience in purchasing

It was an easy and delightful experience in purchasing the car. Miguel was very helpful and easy to deal with. For Financing Misael was also very helpful. I love both were no pressure in purchasing the car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing how Miguel and Misael made your car-buying experience at DCH Tustin Acura smooth and pressure-free. Enjoy your new ride, Jeremy!

It was an easy process and straight forward when leasing

It was an easy process and straight forward when leasing our new car. Would recommend

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad we could make your leasing experience straightforward, Alex! Thank you for choosing DCH Tustin Acura!

My new car experience at DCH Tustin Acura was excellent.

My new car experience at DCH Tustin Acura was excellent. I received a very fair value for my trade, and the price of the new car was great. Thanks to Ashton, Sarun and Brent for the top-notch customer service.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your kind words for Ashton, Sarun, and Brent at DCH Tustin Acura. Enjoy your new car, Steve, and let us know if you need anything else!

Dealership was clean and easy to get to.

Dealership was clean and easy to get to. The best part is all the staff at the dealership is super friendly and helpful!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased you found our dealership clean and accessible, with a friendly and helpful team. We always aim for the best and appreciate your business at DCH Tustin Acura!

Best dealership I was helped fast by this young man named

Best dealership I was helped fast by this young man named Jesus very pleased with him

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We enjoyed working with you at DCH Tustin Acura, Jenny! Thanks for the shout-out to Jesus!

The sales person was helpful and responsible to get me

The sales person was helpful and responsible to get me the car I want. It’s also easy to do the finance.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jasper, it's our pleasure to make your car buying and financing process smooth at DCH Tustin Acura. Thank you for choosing us!

White glove service, the best Acura dealership in socal.

White glove service, the best Acura dealership in socal. Doug was a tremendous help. Happy with purchase

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're honored to receive such high praise! Thanks for the shout-out to Doug and the DCH Tustin Acura team. Enjoy your new ride!

They’ve been very helpful when it came to giving me a

They’ve been very helpful when it came to giving me a great car buying experience. They went above and beyond to give me the best deal and beat their competitors.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad we could beat out the other options with a great deal! Thanks for shopping with us at DCH Tustin Acura!